Head of Client Success (Creator Marketing) at Passionfroot

Jack & Jill; New York (NY); On-site; USD 180,000 - 210,000; Full time

Benefits offered by this job

Equity

Job summary

Passionfroot in New York, NY seeks a Head of Client Success (Creator Marketing) to lead high-value accounts and a team of campaign managers delivering large-scale creator marketing programs for top tech brands.

You will partner with CMOs, drive ROI across multi-million monthly ad spend, and apply AI-driven insights to evolve Passionfroot’s offerings while scaling managed services. This is a high-impact leadership role with equity in a seed-stage startup.

Qualifications

• 6-10+ years in marketing or client success.
• Experience managing seven-figure monthly budgets.
• Proven leadership in fast-paced startup environments.

Responsibilities

• Own senior client relationships with CMOs and Heads of Growth, driving expansion and retention.
• Lead and mentor a team of 5-6 Campaign Managers to ensure high-quality execution.
• Oversee $2M+ in monthly creator ad spend and translate data into executive narratives.

Skills

Client Success

Campaign management

Budget management

Leadership

Tools

CRM

Job description

Job Title

Head of Client Success (Creator Marketing)

Salary

Not Disclosed + Equity

Company Description

Passionfroot is a seed-stage platform powering creator-led growth for elite tech brands like Figma, Framer, and Replit. Based in New York, they bridge the gap between top-tier creators and B2B unicorns, managing high-impact partnerships across LinkedIn, YouTube, and newsletters to redefine modern go-to-market strategies.

Job Description

As Head of Client Success, you will lead high-value accounts and a team of campaign managers to deliver large-scale creator marketing programs. You'll partner with CMOs at leading tech companies to drive ROI across $2M+ monthly ad spend, while using AI-driven insights to evolve the Passionfroot product and scale managed services.

Location

New York, USA

Why this role is remarkable

• Lead creator-led growth strategy for the world's most recognizable B2B tech brands including Figma, Framer, and Replit.
• Join a fast-growing seed-stage startup at an inflection point with meaningful equity and a high-impact leadership mandate.
• Enjoy unique culture perks including team off-sites in global destinations like Barcelona, Mallorca, and Berlin.

What You Will Do

• Own senior client relationships with CMOs and Heads of Growth, serving as a strategic partner for account expansion and retention.
• Lead and mentor a high-performing team of 5-6 Campaign Managers to ensure exceptional execution and quality across all programs.
• Oversee $2M+ in monthly creator ad spend, translating complex campaign data into executive-level performance narratives and ROI insights.

The ideal candidate

• Has 6-10+ years of experience in marketing or client success, ideally with a background in agency leadership or in-house growth roles.
• Possesses deep expertise in creator/influencer marketing with a track record of managing seven-figure monthly budgets and complex stakeholders.
• Demonstrates strong organizational leadership skills and the ability to operate at both strategic and tactical levels in a fast-paced environment.