Head of Certification & CE Operations

CFP Board; Washington (District of Columbia); Hybrid; USD 145,000 - 175,000; Full time

Job summary

CFP Board, based in Washington, D.C., seeks a Director of Certification & CE Operations to provide strategic and operational leadership across the certification lifecycle, continuing education programs, and sponsor operations. This role partners with multiple departments to ensure scalable, high-quality experiences for candidates, certificants, and CE sponsors.

The position is hybrid in nature, offering leadership over strategic growth initiatives, program enhancements, and governance, with a

Qualifications

• Bachelor's degree in business, finance, education, public administration, or organizational leadership required.
• Master's degree preferred.

Responsibilities

• Provides strategic and operational leadership for CFP Board's Certification & CE Operations.
• Oversees certification maintenance, examination registration, education verification, and CE programs.
• Directs operational strategy, workforce planning, service delivery, and continuous improvement.
• Maintains stakeholder-centric delivery across candidates, certificants, CE sponsors, and education providers.
• Collaborates with cross-functional teams to implement policies and standards across operations.
• Leads budget and resource planning to ensure fiscal sustainability.
• Drives process improvements, technology enhancements, and enterprise systems for efficiency.

Job description

CFP Board, based in Washington, D.C., seeks a Director of Certification & CE Operations to provide strategic and operational leadership across the certification lifecycle, continuing education programs, and sponsor operations. This role partners with multiple departments to ensure scalable, high-quality experiences for candidates, certificants, and CE sponsors.

The position is hybrid in nature, offering leadership over strategic growth initiatives, program enhancements, and governance, with a