Head of Catering Operations

Aramark Ireland Holdings Limited; New York (NY); On-site; USD 120,000 - 135,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Job summary

Aramark LifeWorks is seeking a Catering General Manager in New York to plan, manage, and guide multiple contracted services for large clients. The role focuses on delivering superior hospitality, food service, and facility support while achieving financial goals.

You will lead a team, manage client relationships, oversee event catering, and drive operational excellence across menus, service standards, and safety compliance. This role offers a competitive salary and comprehensive benefits.

Qualifications

• Bachelor's degree in a relevant field preferred.
• Strong focus on client services, entrepreneurship, and growing a business.
• Savvy interpersonal skills with clients, senior management, and support staff.
• Able to read and implement contractual requirements and identify opportunities.
• Experience in service industry, contract services, or hospitality.
• Proven ability to lead through other managers.
• Experience creating and managing a department budget and financial controls.
• Experience crafting sales strategies and implementing operational programs.

Responsibilities

• Leads a team that provides operational expertise in contracted services and hands-on execution management.
• Manages client and community relationships at the location and develops plans for optimal service.
• Oversees catering event planning, menu development, service standards for client events.
• Builds and leads a management team and staff to achieve objectives.
• Recommends methods and resources for service improvement and growth based on needs and contracts.
• In partnership with Finance, manages a budget and designs improvements for financial performance.
• Manages vendor relationships for quality, cost-effective procurement of supplies.
• Ensures compliance with local, state, and federal regulations and maintains records.
• Ensures adherence to food safety, sanitation, and HACCP standards.
• Coordinates staffing, scheduling, and event logistics for timely delivery of catering services.
• Ensures compliance with Aramark's standards of operation and safety policies.

Skills

Team leadership

Client relationship management

Financial acumen

Operations leadership

Education

Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management

Tools

Budget planning tools

Job description

Aramark LifeWorks is seeking a Catering General Manager in New York to plan, manage, and guide multiple contracted services for large clients. The role focuses on delivering superior hospitality, food service, and facility support while achieving financial goals.

You will lead a team, manage client relationships, oversee event catering, and drive operational excellence across menus, service standards, and safety compliance. This role offers a competitive salary and comprehensive benefits.