Head of Case Management - California Personal Injury

Legal Management Group; Los Angeles (CA); Remote; USD 100,000 - 130,000; Full time

Job summary

A leading company in California is seeking a Head of Case Management to lead a dedicated team focused on advocating for injury victims. This role combines operational excellence with client advocacy, ensuring seamless experiences from intake to settlement. The ideal candidate will have extensive experience in personal injury litigation and a passion for mentoring. The position offers competitive compensation, a remote-first work model, and a collaborative culture.

Benefits

Competitive compensation with incentive programs

Remote-first work model with flexible hours

Meaningful work impacting real lives daily

Collaborative, purpose-driven culture

Qualifications

• 7+ years in case management leadership with strong personal injury litigation background.
• Deep understanding of catastrophic injury case nuances and client needs.

Responsibilities

• Manage and develop a team of case managers specializing in multi-million-dollar personal injury claims.
• Drive case quality and consistency, holding teams accountable to best practices and legal compliance.

Skills

Interpersonal Skills

Emotional Intelligence

Process Improvement

Team Development

Job description

The Client-Centered Commander – Head of Case Management

Champion Your Team. Champion Your Clients.

About the Role:
As the Head of Case Management, you will be the guiding force for a team dedicated to fighting for California injury victims. Your leadership will combine operational excellence with empathetic client advocacy to build cases that win justice and maximize compensation.

Key Responsibilities:

• Manage and develop a team of case managers specializing in multi-million-dollar personal injury claims.
• Ensure client experiences are seamless, compassionate, and transparent from intake through settlement or trial.
• Drive case quality and consistency, holding teams accountable to best practices and legal compliance.
• Partner with attorneys and expert witnesses to ensure cases are thoroughly prepared and positioned for success.
• Coach team members on negotiation tactics, case-building skills, and client communication.

Ideal Candidate:

• 7+ years in case management leadership with strong personal injury litigation background.
• Exceptional interpersonal skills and emotional intelligence.
• Deep understanding of catastrophic injury case nuances and client needs.
• Skilled at process improvement and team development.
• Passionate about mentoring and creating a supportive, high-achieving environment.

What We Offer:

• Competitive compensation with incentive programs.
• Remote-first work model with flexible hours.
• Meaningful work impacting real lives daily.
• A collaborative, purpose-driven culture.