Head of Banquets & Events

Hacienda Del Sol Resort; Tucson (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Professional development

Employee discounts

Health benefits

Job summary

Hacienda Del Sol Resort in Tucson, AZ, seeks a highly organized Director of Banquets to oversee all banquet operations. Lead a dedicated team to deliver exceptional events, coordinating with culinary, sales, and staff for seamless delivery and outstanding guest satisfaction.

The role requires proven banquet management experience, strong leadership and multitasking abilities, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Proven experience in banquet management or related hospitality leadership role.
• Strong organizational, communication, and leadership skills.
• Ability to multitask and manage multiple events simultaneously in a fast-paced environment.
• Excellent customer service and interpersonal skills.
• Knowledge of budgeting, scheduling, and inventory control.
• Flexibility to work evenings, weekends, and holidays as required.
• Knowledge of banquet operations, health and safety standards, and event planning software.
• Proven training and computer skills with ability to effectively use Microsoft Word, Excel, and Outlook. MICROS and Opera experience a plus.
• Ability to stand or walk for prolonged periods of time and the ability to work indoors and outdoors

Responsibilities

• Plan, organize, and execute all banquet events including weddings, corporate functions, and private parties.
• Manage banquet staff, including hiring, training, scheduling, and performance evaluations.
• Collaborate closely with the culinary team, sales department, and other resort staff to ensure successful event delivery.
• Develop and maintain strong relationships with clients to understand their needs and exceed expectations.
• Monitor budgets, manage inventory, and ensure profitability of banquet operations.
• Ensure compliance with health, safety, and sanitation regulations.
• Continuously improve banquet services by gathering guest feedback and implementing effective solutions.

Skills

Banquet management

Leadership

Event coordination

Customer service

Tools

MICROS

Opera

Microsoft Word

Excel

Outlook

Job description

Hacienda Del Sol Resort in Tucson, AZ, seeks a highly organized Director of Banquets to oversee all banquet operations. Lead a dedicated team to deliver exceptional events, coordinating with culinary, sales, and staff for seamless delivery and outstanding guest satisfaction.

The role requires proven banquet management experience, strong leadership and multitasking abilities, and flexibility to work evenings, weekends, and holidays.