Head of App Experience & Conversion Strategy

Capital One Group; Northern, New York (KY, NY); Hybrid; USD 201,000 - 229,000; Full time

Job summary

Capital One is seeking a Senior Manager, BC&P Application Experience to steer our 2-3 year strategy for application experience and conversion. You will lead cross-functional teams across product, tech, design, and risk to optimize the application funnel and underwriting decisions, driving a potential $100M+ NPV impact for BC&P acquisitions.

The role emphasizes strategic storytelling, performance analytics, and collaboration with credit leadership to unlock new opportunities and maximize value.

Qualifications

• Bachelor’s Degree required.
• 3+ years quantitative analysis.
• 3+ years qualitative analysis.
• 1+ year people management.
• 1+ year project management.
• Master’s Degree preferred (Business or quantitative).
• 5+ years quantitative analysis preferred.
• 5+ years qualitative analysis preferred.
• 2+ years product development preferred.
• 2+ years financial modeling preferred.
• 2+ years economic forecasting preferred.
• 2+ years project management preferred.

Responsibilities

• Strategically lead business growth and profitability initiatives.
• Own and drive P&L for a business segment as applicable.
• Manage and develop a team of analysts.
• Lead product pricing strategies and modeling.
• Direct marketing to drive direct-to-consumer growth.
• Coordinate with IT, Operations, Finance to improve performance.

Skills

Quantitative analysis

Qualitative analysis

People management

Project management

Economic forecasting

Financial modeling

Product development

Education

Bachelor’s Degree

Master’s Degree in Business or quantitative field

Job description

Capital One is seeking a Senior Manager, BC&P Application Experience to steer our 2-3 year strategy for application experience and conversion. You will lead cross-functional teams across product, tech, design, and risk to optimize the application funnel and underwriting decisions, driving a potential $100M+ NPV impact for BC&P acquisitions.

The role emphasizes strategic storytelling, performance analytics, and collaboration with credit leadership to unlock new opportunities and maximize value.