Head of Airport Sales Enablement & Performance

CLEAR; New York (NY); On-site; USD 180,000 - 215,000; Full time

Benefits offered by this job

Comprehensive healthcare plans

Family-building benefits

Flexible time off

Wellness stipend

OneMedical memberships

CLEAR Plus membership

401(k) with employer match

Catered lunches

Fully stocked kitchens

Job summary

CLEAR is seeking a Director of Sales Performance & Enablement to own airport sales strategy and enablement across its network. You will translate commercial priorities into playbooks, tools, incentives, and field execution that uplift conversion and volume.

You will lead a team focused on performance intelligence, collaborating with Field Operations, People, and Finance to drive consistent, measurable improvements in frontline results across nationwide airports.

Qualifications

• 8+ years of experience in sales enablement, commercial strategy, sales operations, or performance leadership within a multi-site retail, hospitality, travel, or other customer-facing business.
• Translating complex performance data into clear strategies, targets, and actions that improve front-line sales results.
• Building credibility with operational leaders and driving adoption across teams you influence rather than directly manage.
• Moving from strategy to execution quickly, testing hypotheses in the field and adapting based on data, customer behavior, and front-line insights.
• Operating as a hands-on, field-forward leader who is comfortable spending significant time in airports nationwide to understand performance firsthand and drive scalable improvement.

Responsibilities

• Own CLEAR’s airport sales execution strategy, developing scalable playbooks, tools, quality standards, and performance frameworks that drive conversion and sales volume across the network
• Analyze sales performance, market dynamics, and field insights to set network targets, identify performance opportunities, prioritize investment, and translate data into clear actions for the field
• Build a rigorous test-and-learn engine across high-volume airports, rapidly piloting sales approaches, scripts, tools, and incentives and using results to determine what scales network-wide
• Partner with Field Operations leaders to embed sales standards, coaching rhythms, and performance cadences into existing station operations, driving consistent execution through influence and shared accountability
• Lead a high-performing team focused on sales performance intelligence and field quality, while partnering with People and Finance to design commission structures, incentives, and recognition programs that reinforce the right front-line behaviors

Skills

Sales enablement

Commercial strategy

Sales operations

Performance leadership

Field leadership

Job description

CLEAR is seeking a Director of Sales Performance & Enablement to own airport sales strategy and enablement across its network. You will translate commercial priorities into playbooks, tools, incentives, and field execution that uplift conversion and volume.

You will lead a team focused on performance intelligence, collaborating with Field Operations, People, and Finance to drive consistent, measurable improvements in frontline results across nationwide airports.