Head of AI Strategy & Customer Growth

Mutiny; New York (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

Mutiny is seeking an AI Strategist Lead based in New York City. In this role, you will oversee managed accounts and drive technical solutions for complex customers.

Your responsibilities include creating playbooks, leading executive relationships, and ensuring customer renewal and expansion.

The ideal candidate is proficient in AI, possesses strong communication skills, and is prepared to lead a growing team.

Qualifications

• Experience in building & refining processes.
• Fluency in AI applications and customer technology adoption.
• Strong track record in executive communication.

Responsibilities

• Oversee onboarding, adoption, retention, and expansion for managed accounts.
• Lead technical solutions for complex customers.
• Build playbooks for team scalability.

Skills

Relationship building with executives

Technical support function

AI understanding

Playbook creation

Precision communication

Job description

Mutiny is seeking an AI Strategist Lead based in New York City. In this role, you will oversee managed accounts and drive technical solutions for complex customers.

Your responsibilities include creating playbooks, leading executive relationships, and ensuring customer renewal and expansion.

The ideal candidate is proficient in AI, possesses strong communication skills, and is prepared to lead a growing team.