Head of AI Product Engineering & Automation

MSC Industrial Direct Co.,Inc.; Davidson (NC); In loco; USD 146.000 - 229.000; Tempo pieno

Descrizione del lavoro

MSC Industrial Supply Co. seeks a Director, AI Product Engineering to lead in-house AI product builds, agents, and automation that drive business value.

You will own architecture, release delivery, and cross‑functional collaboration with AI product management, governance, cybersecurity, and enterprise architecture. This hands‑on leader will coach engineers, implement MLOps, ensure secure development, and align with ERP/CRM integrations.

Competenze

• Bachelor's degree required in CS/Engineering/Info Systems or related.
• 10+ years progressive software/solutions engineering experience, incl. 3+ years leading teams.
• 2+ years designing/delivering generative AI, LLM, or agentic solutions in production.
• Strong knowledge of prompt engineering, function calling, agent frameworks and MCP-like integration patterns.
• Experience with major AI and cloud platforms (Azure OpenAI, AWS Bedrock, Vertex AI, Anthropic, OpenAI) and modern stacks (Python, TypeScript, APIs, containers).
• Experience integrating AI with ERP/CRM/eCommerce/service platforms; secure development standards.

Mansioni

• Lead AI Product Engineering team across domains (AI products and agentic automation) with aligned priorities and delivery cadence.
• Design, build and deliver domain AI products grounded in business requirements and measurable outcomes.
• Build agentic automation and AI-enabled workflows integrating with ERP, CRM, eCommerce, and service platforms.
• Own AI solution architecture for in-house builds and oversee release delivery with governance collaboration.
• Lead engineering practices: CI/CD, IaC, environment management, and secure development standards.
• Implement MLOps and production observability: logging, latency, cost tracking, drift detection, runbooks.

Conoscenze

Bachelor's degree

AI leadership

Generative AI

LLM design

Prompt engineering

Agent frameworks

Azure OpenAI

AWS Bedrock

Vertex AI

Anthropic

OpenAI

Python

TypeScript

APIs

Containers

ERP integration

Salesforce

Secure development

Communication

Formazione

Bachelor's degree in Computer Science/Engineering/Information Systems

Strumenti

Azure OpenAI

AWS Bedrock

Vertex AI

Anthropic

OpenAI

Salesforce

Descrizione del lavoro

MSC Industrial Supply Co. seeks a Director, AI Product Engineering to lead in-house AI product builds, agents, and automation that drive business value.

You will own architecture, release delivery, and cross‑functional collaboration with AI product management, governance, cybersecurity, and enterprise architecture. This hands‑on leader will coach engineers, implement MLOps, ensure secure development, and align with ERP/CRM integrations.