Head of AI Ops — Remote Europe, Governance & Impact

Coverflex; United States; Remote; USD 90,000 - 112,000; Full time

Job summary

Coverflex is seeking a Head of AI Ops to lead a small central team while staying hands-on, reporting to COO Rui Carvalho. This remote Europe-only role drives AI governance, investments, and cross-functional collaboration to ship impactful automations.

You will own the AI investment case, build reusable AI components, and collaborate with Engineering, Security and Legal. This role requires hands-on tooling and strong exec-facing communication.

Qualifications

• Led company-wide AI or automation initiatives.
• Built AI tools and agents used by teams.
• Managed a budget/investment case with evidence.
• Set cross-department priorities and gained buy-in.
• Knowledge of AI governance, data handling and risk.

Responsibilities

• Own AI/Ops strategy and governance across the org.
• Lead a small team; collaborate with departments.
• Define KPI-driven measurement of AI spend and impact.
• Ensure reusable components and pattern-based work.
• Produce an investment case and report to executives.

Skills

AI leadership across org

Hands-on AI tooling

Budget ownership & governance

Cross-department prioritization

AI governance & risk management

Remote-first work experience

Tools

Claude (Projects, Skills, Plugins)

Notion AI agents

n8n / Make

MCP connectors

SQL

Claude Analytics

Datadog

TypeScript

Python

Job description

Coverflex is seeking a Head of AI Ops to lead a small central team while staying hands-on, reporting to COO Rui Carvalho. This remote Europe-only role drives AI governance, investments, and cross-functional collaboration to ship impactful automations.

You will own the AI investment case, build reusable AI components, and collaborate with Engineering, Security and Legal. This role requires hands-on tooling and strong exec-facing communication.