Head of AI Implementation, Americas

Tryrelevance; San Francisco (CA); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health Insurance Contribution

Commuter Benefits

Unlimited Annual Leave

ESOP

AI Productivity Benefit

Parental Leave

Job summary

Relevance AI in San Francisco is seeking a Head of Implementation for the Americas to turn high‑value AI use cases into real, measurable outcomes. Based in San Francisco, you’ll sit at the intersection of pre‑sale and post‑sale, guiding trial engagements and owning end‑to‑end delivery once contracts are signed.

You’ll lead a high‑impact implementation team, partnering with executives and domain experts to co‑create deployment roadmaps, define scope, and drive value realization while ensuring

Qualifications

• Leadership experience directing high‑impact delivery organizations for Enterprise customers.
• Strategic business analysis, process design, value mapping, executive communication.

Responsibilities

• Lead a high‑impact implementation team serving Enterprise customers.
• Co‑create deployment and adoption roadmaps with customers’ executives and SMEs.
• Define scope, capacity planning, and value realization measures for deployments.
• Collaborate with customer success, product, solutions engineering, and account teams to ensure adoption and scalability.

Skills

Leadership

Strategic thinking

Technical fluency with AI/LLMs

Operational execution

Stakeholder management

Experience deploying AI/automation

Ownership & action bias

Startup experience

Industry domain knowledge

Job description

Relevance AI in San Francisco is seeking a Head of Implementation for the Americas to turn high‑value AI use cases into real, measurable outcomes. Based in San Francisco, you’ll sit at the intersection of pre‑sale and post‑sale, guiding trial engagements and owning end‑to‑end delivery once contracts are signed.

You’ll lead a high‑impact implementation team, partnering with executives and domain experts to co‑create deployment roadmaps, define scope, and drive value realization while ensuring