Head Housekeeping Leader | Elevate Guest Experience

Sheraton Dallas Hotel by the Galleria; Dallas (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Sheraton Galleria Dallas is seeking an experienced Hotel Housekeeping Manager to lead and develop a high-performing team across the department. You will ensure guest rooms and public areas meet brand standards while maintaining safety and sanitation guidelines.

This role requires budget oversight, inventory control, and strong collaboration with hotel leadership to elevate the guest experience. As a valued leader, you will train and coach staff, schedule effectively, and monitor service scores

Qualifications

• High School diploma or equivalent.
• Must have Hotel Housekeeping Manager experience.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and stay composed.
• Commitment to delivering exceptional customer service.

Responsibilities

• Oversee housekeeping department and maintain a clean, safe environment.
• Lead, train, and supervise housekeeping staff.
• Ensure brand standards and safety compliance.
• Manage budget and supplies for housekeeping department.
• Monitor guest service scores and drive improvements.

Skills

Excellent communication

Interpersonal skills

Multitasking

Customer service

Operational leadership

Staff coaching

Adaptability

Education

High School diploma or equivalent

Hotel Housekeeping Manager experience

Job description

Sheraton Galleria Dallas is seeking an experienced Hotel Housekeeping Manager to lead and develop a high-performing team across the department. You will ensure guest rooms and public areas meet brand standards while maintaining safety and sanitation guidelines.

This role requires budget oversight, inventory control, and strong collaboration with hotel leadership to elevate the guest experience. As a valued leader, you will train and coach staff, schedule effectively, and monitor service scores