Head Hospitality Concierge | Indoor Golf Lounge

The Birdie House; Worthington (OH); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Complimentary simulator time

Fun and welcoming work environment

Chance to be part of day one

Job summary

The Birdie House in Worthington, OH is opening Summer 2026 and seeks a Lead Hospitality Concierge to set the tone for every visit. This role blends bar service with bay hosting, requiring a calm, outgoing presence and a passion for hospitality.

You will guide guests through simulator bays, manage orders, and keep the lounge inviting. The position offers growth with a brand built from the ground up, evening and weekend shifts, and a collaborative team environment.

Qualifications

• 1+ years in hospitality, bar, or guest services.
• Warm and outgoing personality.
• Comfortable behind a bar, or eager to learn (training provided).
• Reliable, punctual, and great at reading a room.
• An interest in golf; enthusiasm counts.
• Availability for evenings and weekends.
• TIPS or equivalent certification preferred (or willingness to obtain).
• 2+ years of hospitality experience and some comfort leading by example in a team setting.

Responsibilities

• Welcome guests, check in reservations, and settle into simulator bays.
• Manage bar service, take drink orders, prepare cocktails and pours, keep lounge stocked.
• Host the simulator bays: guide setup, course/game selection, troubleshoot basic issues, check in during sessions.
• Keep floor clean, organized, and guest-ready at all times.
• Share information about memberships, packages, leagues, and events when appropriate.
• Assist with opening/closing tasks as assigned.
• Set the standard on the floor and support Hospitality Concierge team.
• Communicate notable items to ownership during shifts.

Skills

Warm and outgoing personality

Reading a room

Reliable and punctual

Team leadership by example

Education

TIPS or equivalent alcohol service certification

Job description

The Birdie House in Worthington, OH is opening Summer 2026 and seeks a Lead Hospitality Concierge to set the tone for every visit. This role blends bar service with bay hosting, requiring a calm, outgoing presence and a passion for hospitality.

You will guide guests through simulator bays, manage orders, and keep the lounge inviting. The position offers growth with a brand built from the ground up, evening and weekend shifts, and a collaborative team environment.