Golf Operations Concierge - Guest Experience & Events

Brocket Hall Holding Limited; Hatfield (MA); On-site; CAD 34,000 - 45,000; Full time

Benefits offered by this job

Pension Plans

Strong career progression

Enrolment in Brocket Hall staffbenefit

Complimentary use of golf facilities

Job summary

Brocket Hall is seeking dedicated Golf Operations Team Members to join our renowned estate’s golf operations team. You will help run day-to-day golf operations, assist with tee times, guest check-ins, shop merchandising, and course marshalling to ensure a premier guest experience.

The role suits customer-service oriented individuals with a passion for golf and hospitality. Flexible shifts, weekend availability, and willingness to learn are valued as part of our team-focused, professional

Qualifications

• Previous experience in a customer service or golf-related role is preferred but not mandatory.
• Strong interpersonal and communication skills with a friendly, professional demeanor.
• Willingness to learn and contribute to a team-oriented environment.

Responsibilities

• Assist in day-to-day golf operations, including coordinating tee times and managing the booking system.
• Provide a welcoming environment for members and guests, addressing inquiries promptly.
• Ensure the golf shop is well-stocked and organized, including merchandise displays.
• Support maintenance of the course and practice facilities to uphold high playability and presentation.
• Assist with member events and tournaments to ensure a positive participant experience.
• Work with the golf services team to provide customer support, including bag handling and course guidance.

Skills

Customer service

Teamwork

Communication

Hospitality

Organization

Job description

Brocket Hall is seeking dedicated Golf Operations Team Members to join our renowned estate’s golf operations team. You will help run day-to-day golf operations, assist with tee times, guest check-ins, shop merchandising, and course marshalling to ensure a premier guest experience.

The role suits customer-service oriented individuals with a passion for golf and hospitality. Flexible shifts, weekend availability, and willingness to learn are valued as part of our team-focused, professional