Head Fitness Coach

Orangetheory - Franchise #0309; Baton Rouge (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

Orangetheory Fitness Louisiana is seeking a Head Coach to lead the studio team, mentor OT staff, and align with studio goals and management. The role focuses on customer service, fitness leadership, and member sales and retention, in partnership with the Studio Manager and Regional Fitness Director to ensure a consistent Orangetheory experience.

Ideal candidates have strong communication, leadership, and customer service skills.

Qualifications

• Hold and maintain a current fitness certification from an education company approved by Orangetheory Fitness.
• Be AED/CPR certified.
• Have a functional knowledge of heart rate-based training.

Responsibilities

• Partner with the Studio Manager and Regional Leadership to ensure the success of the studio.
• Create a positive, high energy, respectful OTF studio environment.
• Lead member engagement & in-studio marketing (referrals) and events to drive growth.
• Co-responsibility with SM for marketing and community outreach to grow the business.
• Build OTF pre-bookings, attendance, retaining current clientele and achieving monthly revenue goals.
• Lead or assist Sales Associates with studio tours & sales and stay current with pricing options and promotions.
• Follow up with new, current, and former OTF studio clients.
• Manage all aspects of the fitness staff & recruiting new coaches.
• Evaluate fitness staff to OTF standards and using the Coach Accountability Matrix.
• Oversee the studio’s class schedule and coach schedules in WiW & MBO Timeclocks.
• Maintain organization and cleanliness of the studio, including AED pads and First Aid Cabinet.
• Understand MBO & OTF Mobile App, and troubleshoot OTConnect & A/V systems.
• Conduct monthly fitness staff meetings and mandatory webinars.

Skills

Leadership

Communication

Customer service

Staff management

Sales

Education

Fitness certification

Job description

Be fit. Change lives. Have fun.

If you're reading this, you're probably a committed fitness professional who wants to inspire others to work hard to be the best they can be.

The OTF Louisiana Head Coach takes pride in being a key studio leader, a resourceful mentor to OT staff, and in being aligned with the Studio goals & with the Studio Manager. They owns the OTF trifecta: Gets It. Wants It. and Has the Capacity to Do it.

Head Coaches are responsible for providing leadership, education, and daily direction to the fitness team. With a strong focus on customer service, fitness leadership, and member sales and retention, Head Coaches work in tandem with the Studio Manager and Regional Fitness Director to ensure members enjoy a consistent Orangetheory experience. Ideal candidates have strong communication, leadership, and customer service skills. The Head Coach must be able to own member satisfaction and retention, develop a strong, cohesive fitness coach team, and being the primary resource for all things Orangetheory FITNESS within the studio.

AsaHeadFitnessCoach,youareexpectedtoperformthefollowingduties:

• Partner with the Studio Manager and Regional Leadership to ensure the success of the studio
• Responsible for creating a positive, high energy, respectful OTF studio environment
• Leading member engagement & in-studio marketing (referrals) and events to drive growth
• Co-responsibility (w SM) for marketing and community outreach to grow the business
• Responsible for building OTF pre-bookings, attendance, retaining current clientele and achieving monthly revenue goals
• Leads or assists Sales Associates with studio tours & sales and stays current with pricing options and promotions
• Responsible for follow up communication with new, current, and former OTF studio clients
• Handles member concerns in a professional, objective manner with the goal of resolution
• Responsible for managing all aspects of the fitness staff & recruiting new coaches
• Evaluate fitness staff to OTF standards and using the Coach Accountability Matrix
• Responsible for the studio’s class schedule and coach schedules in WiW & MBO Timeclocks
• Responsible for organization and cleanliness of the studio, including AED pads and First Aid Cabinet
• Understands MBO & OTF Mobile App, and troubleshoots OTConnect & A/V systems
• Conducts monthly fitness staff meetings and attends all relative, mandatory webinars and other requested meetings
• Handles fitness staff concerns in a professional, objective manner with the goal of resolution
• Coaches between 10-15 OTF workouts per week, including 1 weekend day
• Must be flexible and willing to work weekends, events, and when needed to support the studio
• Maintain current, active employee files (e.g. resume, CPR cards, fitness certifications, disciplinary items, emergency contact info, etc.)
• Non-coaching management duties entail 15 hours per week on average.

Additionally, you'll need to meet these requirements:

• Hold and maintain a current fitness certification from an education company approved by Orangetheory Fitness
• Be AED/CPR certified
• Have a functional knowledge of heart rate-based training.