Head Clerk

City of Boston; Boston (MA); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a Head Clerk to manage front office duties and provide essential administrative support. This role requires strong communication skills and proficiency in Microsoft Office Suite. The ideal candidate will have a keen attention to detail and the ability to interact tactfully with the public. With a focus on accuracy and efficiency, you will assist in processing applications and maintaining office operations. This position offers a unique opportunity to contribute to a vital public service in a dynamic environment, making a significant impact on the community.

Qualifications

• 3 years of full-time office experience in an administrative position.
• Strong understanding of Microsoft Office Suite products.

Responsibilities

• Handle front office reception duties and answer the switchboard.
• Assist with applications for permits and bid proposals.

Skills

Microsoft Office Suite

Communication Skills

Data Analysis

Public Interaction

Education

Bachelor's Degree in a Related Field

Associate's Degree in a Related Field

Job description

Overview

This is a provisional appointment.

Brief Job Description (essential functions of the job):

Under the direction of the Director of Administration and Finance or his/her designee, the Head Clerk is responsible for handling front office reception duties, including answering the switchboard and transferring calls; greeting visitors and directing them to the appropriate staff member; handling company inquiries, sorting and distributing incoming and outgoing mail.

Responsibilities

• Performs a wide variety of complex clerical and administrative tasks and procedures, including assisting with applications for Permits and Bid Proposals, checking and verifying information for accuracy.
• Screens sign in/out logbook.
• Performs other duties as required.

Minimum Entrance Qualifications

• At least three (3) years of full-time, or equivalent part-time, office experience in an administrativeposition.
• A bachelor's degree in a related field may be substituted for two (2) years of the required experience; an associate's degree in a related field may be substituted for one (1) year of the required experience.
• Must have a thoroughunderstanding of all aspects of the Microsoft Office Suite products.
• Knowledge of routine office procedures.
• Ability to analyze data and other pertinent information.
• Strong oral and written communication skills required.
• Ability to exercise good judgment and focus on detail as required by the position.
• Ability to deal tactfully with the public both on the phone and in person.
• Fluency in Spanish or another secondary language is preferred.

CORI CHECK REQUIRED

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: AFSCME/RA-12

Hours per week: 35