Head Cashier & Customer Experience Lead

The Home Depot; Berlin (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot in the United States is seeking a Head Cashier to lead frontline cashiers and ensure fast, friendly, accurate, and safe service at checkout and self-checkout stations. You will process checkout and return transactions, monitor the Self-Checkout area, and proactively gain product knowledge to assist customers and spot selling opportunities.

The role includes supervising and coaching fellow Front End Associates and aiding in the training of new cashiers, with a preferred 1+ year

Qualifications

• 1+ years of cashier experience preferred.

Responsibilities

• Provide customers with fast, friendly, accurate and safe service.
• Process checkout and/or return transactions.
• Monitor and maintain the Self-Checkout area.
• Seek product knowledge to answer questions and identify selling opportunities.
• Follow policies to minimize shrink.
• Assist in supervision, coaching and training of Front End Associates; participate in training of new Cashiers.
• Support Cashiers by expediting price checks, approving POS transactions and markdowns.

Skills

Cashier experience

Customer service

Supervising / training

Job description

The Home Depot in the United States is seeking a Head Cashier to lead frontline cashiers and ensure fast, friendly, accurate, and safe service at checkout and self-checkout stations. You will process checkout and return transactions, monitor the Self-Checkout area, and proactively gain product knowledge to assist customers and spot selling opportunities.

The role includes supervising and coaching fellow Front End Associates and aiding in the training of new cashiers, with a preferred 1+ year