HDML Specialist

Priority Dispatch Corp.; New York, Northern (NY, KY); Hybrid; USD 22,000 - 31,000; Part time

Benefits offered by this job

Limited benefits available based on C

Opportunities for training

Job summary

Queens Community House is seeking a dependable HDML Specialist to support the Home Delivered Meals program in Queens, NY. You will prepare, package, and transport meals, ensuring food safety and accurate logs, while delivering compassion and connection to homebound clients.

Per diem position with pay of $19.00 per hour; flexible schedule based on program needs. Ideal candidates have a NY driver’s license, clean driving record, and strong customer-service skills.

Qualifications

• Valid New York State Driver's License with a clean driving record in the last 24 months.
• No DUI or DWI convictions.
• At least 3 years of driving experience in New York City.
• Knowledge of Queens roads and NY traffic laws.
• Strong work ethic; able to work independently and as part of a team.
• Excellent interpersonal and customer-service skills.
• Able to lift and carry 10–20 pounds.
• Bilingual Spanish/English is a plus.

Responsibilities

• Assist with preparation, packaging, and transportation of home-delivered meals.
• Use heating/cooling equipment to maintain food safety.
• Package meals into containers for daily distribution.
• Deliver meals safely and efficiently to homebound clients.
• Maintain temperature logs for hot, cold, and frozen meals.
• Follow delivery routes and monitor supplies.
• Conduct daily vehicle inspections and document using GEOTAB.
• Report missed deliveries and client absences promptly.
• Observe changes in client condition and report safety concerns.

Skills

Valid NY Driver's License

Clean driving record

3+ years NYC driving

Knowledge of Queens roads

Customer service mindset

English communication

Lift 10–20 pounds

Tools

GEOTAB

Microsoft Office

Job description

Job Details

Job Location: Atlas Park - Glendale, NY 11385

Position Type: Per Diem

Education Level: None

Salary Range: $19.00 - $19.00 Hourly

Make a Difference, One Delivery at a Time!

Join Queens Community House as an HDML Specialist

Queens Community House (QCH) is seeking a dependable, compassionate, and community-minded HDML Specialist to support our Home Delivered Meals (HDM) program.

As an HDML Specialist, you’ll do more than deliver meals—you’ll provide an important connection to older adults who rely on regular meal deliveries. Your daily interactions can help promote their health, safety, dignity, and independence.

Position Details

Position: HDML Specialist

Status: Per Diem

Pay: $19.00 per hour

Schedule: Per diem, based on program needs

Location: Queens, NY

Benefits: Limited benefits available based on eligibility

What You'll Do

• Assist with the preparation, packaging, and transportation of home-delivered meals.
• Use appropriate heating and cooling equipment to maintain food safety.
• Package hot and cold meals into designated containers for daily distribution.
• Deliver meals safely and efficiently to homebound clients.
• Maintain accurate temperature logs for hot, cold, and frozen meals.
• Follow assigned delivery routes and monitor delivery supplies.
• Conduct daily vehicle inspections and complete required inspections using GEOTAB.
• Collect and submit HDM program contributions to the supervisor.
• Follow NYC Aging/DFTA, Citymeals, and QCH policies and procedures.
• Follow kosher meal handling and delivery requirements when assigned to specialty routes.
• Report missed deliveries, client absences, and other delivery concerns promptly.
• Observe and report significant changes in a client's condition or well-being, including potential health or safety concerns.
• Report safety concerns at client residences, including potential security issues.
• Document client-reported absences such as hospitalizations, medical appointments, or vacations.
• Report vehicle maintenance or mechanical concerns immediately.
• Clean and sanitize vehicle compartments and related equipment daily.
• Support additional program responsibilities as assigned by HDM leadership.

What We’re Looking For

Required Qualifications

• Valid New York State Driver's License with a clean driving record and no moving violations within the past 24 months.
• No convictions related to DUI or DWI.
• At least 3 years of driving experience in New York City.
• Knowledge of Queens roads, major thoroughfares, and New York State traffic laws.
• Strong work ethic and ability to work independently and as part of a team.
• Excellent interpersonal and communication skills with a strong customer-service mindset.
• Ability to work respectfully and sensitively with older adults and diverse populations.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong organizational and time-management skills.
• Basic proficiency with Microsoft Office and computer applications.
• Strong written and verbal English communication skills.
• Ability to lift and carry 10–20 pounds.

Preferred

• Previous office support or customer service experience.
• Bilingual Spanish/English skills. Spanish-speaking candidates are strongly encouraged to apply!

Why Join QCH?

At Queens Community House, your work has a direct impact on the people and communities we serve. As part of our HDM team, you'll help ensure that older adults receive nutritious meals while also providing a friendly and reliable point of connection each day.

QCH offers a mission-driven work environment with opportunities for training, professional development, and growth.

Queens Community House is an equal opportunity employer committed to fostering an inclusive workplace and serving the diverse communities of Queens.