HD-Team Member

CKE Restaurants, Inc.; Wood River (IL); On-site; USD 23,000 - 34,000; Full time

Job summary

The Crew Person role involves performing assigned restaurant tasks, ensuring guests have a positive experience, and preparing quality food according to standards. The position also requires maintaining a clean, safe, and pleasant environment for guests and staff.

Key duties include following service guidelines for superstar guest service, working stations efficiently, delivering hot, quality products, and complying with food safety regulations. Flexibility with hours and shifts is often needed.

Qualifications

• Enrollment in high school; high school diploma or equivalent is preferable.
• Must be a minimum of 16 years of age.
• Must have reliable transportation to work.
• Must be able and willing to work flexible hours, possibly including opening and closing shifts.

Responsibilities

• Provide guests with a positive experience by following service guidelines.
• Prepare, package and deliver products according to Menu Standards.
• Keep station clean, stocked and safe, and assist with cleaning duties.
• Adhere to food safety and sanitation requirements to ensure health and safety.

Skills

Customer service

Oral communication

Teamwork

Education

High school enrollment

High school diploma (preferable)

Job description

The Crew Person is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. This role provides each guest with a positive experience, prepares quality food products according to standards, and keeps restaurant clean, pleasant and safe for all guests and employees.

ESSENTIAL FUNCTIONS

• Follows all Company Guest service guidelines and procedures; takes the appropriate action to ensure all Guests receive “SUPERSTAR Service”
• Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned
• Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards
• Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees
• Follows all company cash control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.
• Demonstrates oral communication skills; communicates effectively with various contacts (internal and external)
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

POSITION QUALIFICATIONS/CORE COMPETENCIES

• Enrollment in high school; high school diploma or equivalent is preferable
• Must be a minimum of 16 years of age
• Must have reliable transportation to work
• Must be able and willing to work flexible hours, possibly including opening and closing shifts.

WORK ENVIRONMENT

• Fast paced environment working with kitchen equipment in tight quarters

PHYSICAL DEMANDS

• Stand for long periods of time
• Bend and stoop
• Work around heat
• Able to lift 50 – 75 lbs. comfortably
• Work with various cleaning products

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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