HCM & Workforce Management (WFM) Consultant

Centric-Consulting-; Toledo (OH); Remote; USD 83,000 - 152,000; Full time

Benefits offered by this job

Remote and Hybrid Work

Job summary

Centric Consulting is seeking an adaptable HCM & Workforce Management (WFM) Consultant for a remote role with possible intermittent travel to Toledo, OH. This project-based opportunity spans two client engagements, focusing on HCM, WFM, staffing and scheduling, and change management.

You’ll work across Core HR, Payroll, Talent Management, Time & Attendance, and staffing processes, turning stakeholder input into actionable deliverables.

Qualifications

• Experience in HCM, WFM, staffing and scheduling, HR operations.
• Ready for greater ownership and a next‑level consulting challenge.
• Comfortable working remotely with intermittent travel to client sites.

Responsibilities

• Contribute to HCM and WFM initiatives across two client engagements.
• Support work spanning Core HR, Payroll, Talent Management, Time & Attendance, Staffing & Scheduling, and Leave Management.
• Gather requirements and assess current workforce, staffing, scheduling, and HR processes.
• Turn stakeholder input into clear documentation, requirements, and practical recommendations.
• Help improve and harmonize staffing and scheduling policies and processes.
• Collaborate with HR, Operations, IT, Finance, and frontline stakeholders.
• Support change management, stakeholder engagement, communications, training, and adoption.
• Create process documentation, presentations, job aids, and other project deliverables.
• Track actions, risks, decisions, and dependencies to help keep projects moving.
• Take increasing ownership while learning from senior consultants and engagement leaders.

Skills

HCM

WFM

Staffing

Scheduling

HR operations

Healthcare operations

Business analysis

Change management

Education

Bachelor’s degree or equivalent

Tools

Workday

UKG/Kronos

symplr/API Healthcare

QGenda

EZCall

Smart Square

Job description

HCM & Workforce Management (WFM) Consultant

Job Level: W2T Consultant

Job Location: Remote - Possible intermittent travel to Toledo, OH

Travel Expectations: [0-25% Range]

Job Classification: Temporary (W2T)

Join Centric Consulting – A Culture You’ll Love

At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry – celebrating individuals, collaboration, and lifelong friendships.

Project-Based Consulting Opportunity | Anticipated Duration: 6+ Months

Ready to take the next step in your consulting career?

Centric Consulting is seeking an adaptable HCM & Workforce Management (WFM) Consultant who is ready to turn a strong foundation into broader experience, greater ownership, and increased client exposure. You’ll work on meaningful workforce transformation initiatives while expanding your skills across HCM, workforce management, staffing and scheduling, process improvement, and change management.

This project will include work within the symplr platform, making this an especially compelling opportunity for consultants with hands‑on symplr experience who want to expand their HCM/WFM expertise while taking on a next-level consulting challenge.

If you’re ready to stretch into greater responsibility while learning from experienced consultants, this could be a great next move.

About the Engagement

This role will support two separate client engagements, with time and responsibilities divided across both based on project priorities and delivery needs. You’ll have the opportunity to work in two distinct environments, broaden your experience, and build your ability to manage multiple priorities while maintaining client confidentiality.

In this role, you will:

• Contribute to HCM and WFM initiatives across two client engagements.


• Support work spanning Core HR, Payroll, Talent Management, Time & Attendance, Staffing & Scheduling, and Leave Management.


• Gather requirements and assess current workforce, staffing, scheduling, and HR processes.


• Turn stakeholder input into clear documentation, requirements, and practical recommendations.


• Help improve and harmonize staffing and scheduling policies and processes.


• Collaborate with HR, Operations, IT, Finance, and frontline or clinical stakeholders.


• Support change management, stakeholder engagement, communications, training, and adoption.


• Create process documentation, presentations, job aids, and other project deliverables.


• Track actions, risks, decisions, and dependencies to help keep projects moving.


• Take increasing ownership while learning from senior consultants and engagement leaders.

Who You Are:

• You have experience in HCM, WFM, staffing and scheduling, HR operations, healthcare operations, business analysis, change management, or a related area.


• You’ve built a solid foundation and are ready for greater ownership and a next-level consulting challenge.


• You can flex between different projects, priorities, stakeholders, and ways of working.


• You have working knowledge of workforce processes, staffing practices, scheduling, and compliance considerations.


• You have experience with one or more HCM/WFM platforms such as Workday, UKG/Kronos, symplr/API Healthcare, QGenda, EZCall, Smart Square, or comparable solutions.


• You’re a curious, analytical problem solver who can turn information into clear, actionable deliverables.


• You communicate well, learn quickly, and are comfortable working directly with clients.


• You can independently own assigned work while knowing when to collaborate or escalation.


• You hold a bachelor’s degree in business, human resources, healthcare administration, information systems, organizational development, nursing, or a related field, or have equivalent transferable professional experience.

Nice to Have:

• Hands‑on experience with symplr, including symplr/API Healthcare, or related workforce management and staffing/scheduling solutions.


• 2+ years of experience in a charge nurse capacity or early‑career nurse leadership role creating, maintaining, and operationalizing teams' schedules.


• Smart Square experience.


• Prosci or another recognized change management certification.


• Current or previous RN license.


• Ability to travel intermittently based on engagement needs.

Total Rewards:

We proudly offer competitive compensation, a comprehensive and well‑rounded benefits package for full‑time employees that have been designed to nourish your well‑being, such as health coverage, wellness programs, 401K company match, self‑managed PTO, and other unique incentives that celebrate your accomplishments.

• Remote and Hybrid Work


• Time Off When You Need It


• Benefits That Flex


• Professional Development

While benefits eligibility may vary for roles that are non full‑time, we provide unique opportunities for growth, skill development, and more. Regardless of your role, you’ll be part of a collaborative environment where every team member contributes to our shared success.

Discover more about our benefits by exploring additional details here benefits.

Who We Are:

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what’s best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we’re committed to solving clients’ toughest problems and delivering on our mission of providing unmatched experiences.

Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use — it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.

We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bring our mission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws.

Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.

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