HCM Payroll Analyst

Jobtailor; Arizona; On-site; USD 75,000 - 120,000; Full time

Job summary

Jobtailor seeks a payroll services professional to serve as a trusted advisor on payroll compliance and client solutions across multiple states. You will troubleshoot payroll issues, educate clients, and build stakeholder partnerships while guiding a payroll team.

You will drive process improvements, onboard clients to Workday payroll, and ensure Sarbanes-Oxley controls. Travel to client sites and cross-team collaboration are expected.

Qualifications

• High School Diploma or equivalent is required.
• Bachelor’s Degree is preferred.
• Three to five years of progressive payroll or relevant business experience is required.
• Strong proficiency and experience in payroll administration and practices.
• Knowledge of federal, state, and local payroll laws and regulations.
• Ability to collaborate with multiple functional experts and internal/external units.

Responsibilities

• Act as a trusted advisor and client service professional on payroll compliance and payroll solutions.
• Troubleshoot payroll situations, educate clients, and develop stakeholder partnerships.
• Develop, coach, and mentor payroll team members.
• Identify, develop, recommend, and implement payroll process improvements.
• Execute client relationship strategies for Workday payroll clients across multiple states/localities.
• Onboard and maintain assigned clients on payroll and related services.
• Support Sarbanes-Oxley compliance and related controls.
• Travel to client worksites for meetings, training, recommendations, and client support.

Skills

Client relationship management

Mentoring

Project management

Change facilitation

Time management

Communication skills

Leadership

Education

High School diploma or equivalent

Bachelor’s degree preferred

Tools

Workday Payroll

Job description

• Act as a trusted advisor and client service professional on payroll compliance and payroll solutions
• Troubleshoot payroll situations, educate clients, and develop stakeholder partnerships
• Develop, coach, and mentor payroll team members
• Identify, develop, recommend, and implement payroll process improvements
• Facilitate change in a matrix environment
• Execute client relationship strategies for Workday payroll clients across multiple states/localities
• Collaborate with Payroll Project Managers, Senior HCM Analysts, and internal Workday technology groups on client-specific enhancements
• Onboard and maintain assigned clients on payroll and related services
• Assess payroll needs and recommend service solutions based on market and industry trends
• Serve as quality analyst/control for payroll processing procedures, including balancing audits and identifying efficiencies
• Review the financial health of the assigned Book of Business related to Co-Employment relationships
• Serve as subject matter expert on federal, state, and local payroll administration laws, regulations, and best practices
• Support process and audit efforts for Sarbanes-Oxley compliance
• Analyze client payroll data, input and balance payroll data, process payroll, and review and distribute payroll reports
• Mentor and support Service Operations Workday personnel as a subject matter expert and knowledge resource
• Contribute to Book of Business meetings with internal business partners
• Travel to client worksites for meetings, training, recommendations, and client support
• Support client satisfaction through quality service checks and supervisor service observations
• Participate in testing new payroll processes and enhancements
• Participate in client meetings by phone and in person when necessary

Requirements

• High School Diploma or equivalent is required
• Bachelor’s Degree is preferred
• Three to five years of progressive payroll or relevant business experience is required
• Strong proficiency and experience in payroll administration and practices
• Knowledge of federal, state, and local payroll laws and regulations
• Expertise in collaborating with multiple functional experts
• Ability to effectively interact with multiple internal and external business units
• Strong time management, organizational, and facilitation skills
• Experience managing multiple tasks/activities efficiently and timely
• Understanding of HR disciplines including payroll, benefits, taxation, accounting, employment documentation, employment, and general HR practices
• Effective written and verbal communication skills
• Effective problem solving, decision making, and conflict resolution skills
• Competent presentation skills design and delivery
• Demonstrated customer service skills in a team environment
• Project management skills and experience handling multiple projects
• Knowledge of general business principles, practices, procedures, office methods, equipment, clerical methods, filing systems
• Demonstrated leadership behaviors with peers and internal/external constituents

Core Competencies

Demonstrates expertise in payroll administration, compliance with federal, state, and local payroll laws, and effective client relationship management. Proven ability to mentor teams, implement process improvements, and deliver quality service in a dynamic environment.

Highest-signal resume keywords

• Payroll Administration
• Federal, State, And Local Payroll Laws
• Client Relationship Management
• Process Improvement
• Team Mentoring

ATS Optimization Keywords

Hard Skills

• Payroll Processing
• Payroll Data Analysis
• Payroll Compliance
• Project Management
• Quality Control
• Service Solutions Development
• Change Facilitation
• Financial Health Assessment
• Client Onboarding
• Payroll Audits

Soft Skills

• Effective Communication
• Problem Solving
• Time Management
• Organizational Skills
• Conflict Resolution

Industry Keywords

• Co-Employment Relationships
• Sarbanes-Oxley Compliance
• HR Practices
• Stakeholder Partnerships
• Client Satisfaction

Tools & Technologies

• Workday Payroll