HCBS Training & Quality Coach

HILLS & DALES CHILD DEVELOPMENT CENTER; Dubuque (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Hills & Dales | Supported Community Living seeks a Training Facilitator to support, train, and mentor staff, promoting high-quality, person-centered services for adults we serve.

Key responsibilities include coaching staff, delivering training on care practices and safety, performing QA checks, and ensuring health, safety, dignity, and life quality for participants. The role also supports supervisors and provides direct support when needed.

Qualifications

• High school diploma or equivalent.
• Two years of direct support experience preferred.
• Ability to obtain and maintain CPR/First Aid, QBS, Medication Manager, and required state certifications.

Responsibilities

• Observe and coach staff to ensure person-centered support and goal implementation.
• Train and retrain employees on care practices, safety procedures, documentation, and medication administration.
• Conduct quality assurance checks on documentation, medications, and program compliance.
• Monitor individual health, safety, dignity, and overall quality of life.
• Support supervisors with staff development, performance monitoring, and regulatory compliance.
• Provide direct support to individuals as needed.

Skills

Communication

Coaching

Problem-solving

Education

High school diploma

Tools

CPR/First Aid

QBS

Medication Manager

Job description

Hills & Dales | Supported Community Living seeks a Training Facilitator to support, train, and mentor staff, promoting high-quality, person-centered services for adults we serve.

Key responsibilities include coaching staff, delivering training on care practices and safety, performing QA checks, and ensuring health, safety, dignity, and life quality for participants. The role also supports supervisors and provides direct support when needed.