HCBS Qualified Professional, Intensive In-Home

Paycom - ATS; Roxboro (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Youth Haven Services, LLC seeks a compassionate Qualified Professional to deliver Intensive In-Home services to children and families across Person County, NC. The role emphasizes independent work, strong family relationships, and collaboration with licensed therapists to ensure safe, effective care.

The QP will provide clinical oversight, case management, and skill-building in client homes and community settings, guided by Person-Centered Plans, with duties including documentation and

Qualifications

• Bachelor’s degree in a Human Services-related field is required.
• Minimum of two (2) years of documented experience working with children, adolescents, and families receiving behavioral health or mental health services.

Responsibilities

• Complete client intakes, assessments, and Person-Centered Plans (PCPs).
• Submit initial authorizations and reauthorizations for Intensive In-Home services.
• Coordinate care with therapists, families, schools, physicians, and other community providers.
• Meet with clients and families in their homes, schools, and community settings to provide case management and skill-building services.
• Monitor client progress and assist families in achieving treatment goals identified in the Person-Centered Plan.

Skills

Engagement with families

Verbal communication

Written communication

Time management

Education

Bachelor’s degree in a Human Services-related field

Tools

Electronic Health Records

Microsoft Office

Job description

Job Details: Job Location: Youth Haven- Person County - Person County , NC 27573, Position Type: Full Time, Job Shift: Variable, Qualified Professional – Intensive In-Home Services (IIH)

Person County, NC | Paid Per Billable Contact

Help Strengthen Families Where They Need It Most

Youth Haven Services is seeking a compassionate and dedicated Qualified Professional (QP) to provide Intensive In-Home (IIH) services to children, adolescents, and their families throughout Person County, NC.

This position is ideal for professionals who enjoy working independently, building meaningful relationships with families, and helping youth remain safely in their homes and communities. As a Qualified Professional, you will provide clinical oversight, case management, and skill-building services while working closely with licensed therapists and community partners to help families achieve lasting success.

At Youth Haven Services, our mission is to support the healing of children, adolescents, and families through empowerment and hope. If you're looking for meaningful work with flexibility and the opportunity to make a real difference, we'd love to hear from you.

Position Summary

The Qualified Professional provides Intensive In-Home case management and rehabilitative services for children and adolescents with behavioral and mental health needs. Services are delivered primarily in the client’s home and community and are guided by each individual’s Person-Centered Plan. This position works collaboratively with the licensed therapist, family members, schools, and other providers to ensure coordinated, quality care.

This is a W-2 position and compensation is based on billable client contacts.

Essential Responsibilities

• Complete client intakes, assessments, and Person-Centered Plans (PCPs).
• Submit initial authorizations and reauthorizations for Intensive In-Home services.
• Coordinate care with therapists, families, schools, physicians, and other community providers.
• Meet with clients and families in their homes, schools, and community settings to provide case management and skill-building services.
• Monitor client progress and assist families in achieving treatment goals identified in the Person-Centered Plan.
• Maintain accurate, timely, and compliant clinical documentation, including progress notes, service logs, treatment updates, and required agency paperwork.
• Complete NC TOPPS assessments, Service Authorization Requests (SARs), discharge documentation, and other state-required documentation.
• Maintain assigned caseloads and ensure authorizations remain current.
• Assist families in accessing community resources and support services.
• Participate in Child and Family Team (CFT) meetings and other treatment planning meetings as needed.
• Perform other duties as assigned in support of the Intensive In-Home program.

Compensation

This position is compensated on a per-contact (billable service) basis. Qualified Professionals have the flexibility to manage their schedules while meeting the needs of assigned families and maintaining productivity expectations.

Why Join Youth Haven Services?

At Youth Haven Services, you’ll become part of a team committed to helping children and families thrive. We value collaboration, integrity, and compassionate care while providing opportunities to make a meaningful impact every day.

Whether you’re looking to expand your experience in community-based mental health or continue your passion for serving youth and families, we invite you to join our team.

Equal Employment Opportunity

Youth Haven Services, LLC is committed to providing equal employment opportunities to all employees and applicants. Employment decisions are made without regard to race, color, religion, national origin, ancestry, age, sex, marital status, sexual orientation, disability, or any other status protected by applicable federal, state, or local law.

Americans with Disabilities Act

Applicants and employees must be able to perform the essential functions of the position, with or without reasonable accommodation. Reasonable accommodations will be considered on an individual basis in accordance with applicable law.

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Qualifications: Education

Bachelor’s degree in a Human Services-related field is required.

Experience

Minimum of two (2) years of documented experience working with children, adolescents, and families receiving behavioral health or mental health services.

Additional Requirements

• Valid North Carolina driver’s license.
• Reliable transportation with current automobile insurance.
• Ability to travel throughout Person County to provide services in clients’ homes and community settings.
• Ability to maintain a flexible schedule, including afternoon and evening appointments based on family needs.

Knowledge, Skills & Abilities

The ideal candidate will demonstrate:

• Strong engagement and relationship-building skills with youth and families.
• Excellent written, verbal, and interpersonal communication skills.
• Knowledge of North Carolina Intensive In-Home service definitions and documentation requirements.
• Strong organizational and time-management skills.
• Ability to work independently while collaborating with a multidisciplinary treatment team.
• Sound clinical judgment and effective problem-solving skills.
• Proficiency with electronic health records and Microsoft Office applications.
• Professionalism, flexibility, and a commitment to providing family-centered care.