HCBS Contract Clinical Assessor

Paycom - ATS; Charlotte, Durham (NC, NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Strategic Interventions in Durham, NC seeks an Intake Coordinator (Contractor) to serve as the first point of contact for individuals seeking mental health services. You will coordinate referrals from initial inquiry through admission or referral to another provider, reviewing clinical and eligibility information while maintaining confidentiality.

You will gather demographic and clinical data, conduct preliminary screenings, and collaborate with leadership and staff to ensure timely access to

Qualifications

• Must be licensed in North Carolina as a mental health professional.
• Experience with adults who have severe mental illness (SMI/SPMI).
• Minimum of two years of work with individuals with SMI.
• Management experience and supervisory experience desired.

Responsibilities

• Receive, review, and track referrals from individuals, families, hospitals, providers, and community agencies.
• Gather demographic, clinical, and referral information; identify missing records and follow up.
• Conduct preliminary clinical screening and involve appropriate staff for urgent concerns.
• Coordinate clinical review of eligibility, program fit, and admission criteria; communicate decisions.

Skills

Clinical judgement

Communication

Customer service

Organization

Interpersonal skills

Education

Licensed Psychologist (NC)

Licensed Psychological Associate (NC)

LCSW / LCSW-A

LCMHC / LCMHC-A

LMFT

NP Psychiatric Nurse Practitioner

Job description

Job Location: STRATEGIC INTERVENTIONS - DURHAM, NC - DURHAM, NC

Position Type: Contractor

Salary Range: Undisclosed

Job Shift: Days

Position Summary

The Intake Coordinator serves as the initial point of contact for individuals seeking mental health services and coordinates referrals from initial inquiry through admission or referral to another provider. This licensed mental health professional reviews clinical and eligibility information, coordinates with clinical and administrative staff, and helps individuals gain timely access to appropriate services while maintaining accurate records and confidentiality.

Essential Functions

• Receive, review, and track referrals from individuals, families, hospitals, providers, community agencies, and managed care organizations.
• Gather demographic, clinical, and referral information; identify missing records and follow up with appropriate parties.
• Conduct preliminary clinical screening within the scope of licensure, recognize urgent concerns, and promptly involve appropriate clinical staff or crisis resources.
• Coordinate clinical review of eligibility, program fit, and admission criteria with leadership and program staff; communicate referral decisions and next steps.
• Schedule intake assessments and initial appointments; obtain and review required consents, releases, and supporting documentation.
• Complete Comprehensive Assessments for individuals who are referred to the ACT Team.
• Work in collaboration with Team Leads and the Clinical Director.
• Enter referral and intake information into designated systems, maintain accurate referral logs, and follow up on pending referrals.
• Communicate with Members, families, referral sources, providers, and staff in a timely and professional manner while protecting confidential information.
• Coordinate a smooth transition to the treatment team and provide information about alternative community resources when appropriate.
• Participate in meetings, training, quality improvement, and other organizational activities. Perform other duties as assigned.

Core Competencies

Strong clinical judgment, communication, customer service, organization, and interpersonal skills. Ability to establish rapport, manage competing priorities, maintain confidentiality, identify urgent needs, and work effectively with an interdisciplinary team.

Minimum Qualifications

• Must be licensed in North Carolina as a mental health professional and have experience and/or knowledge of treating individuals with severe mental illness or severe and persistent mental illness (SMI/SPMI).
• Acceptable licenses: Licensed Psychologist; Licensed Psychological Associate; Licensed Clinical Social Worker (LCSW or LCSW-A); Licensed Clinical Mental Health Counselor (LCMHC or LCMHC-A); Licensed Marriage and Family Therapist (LMFT); or Licensed Psychiatric Nurse Practitioner.
• Work experience: Work experience in the mental health field with adults who are diagnosed with severe and persistent mental illness/,knowledge of the comprehensive assessment process. A minimum of two years working with individuals diagnosed with severe mental illness.
• Experience in a management position and clinical supervisory experience are desired.

Equal Employment Opportunity

Strategic Interventions is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state and federal laws.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.