HBITS-08-15007-Software Analyst-Expert

Knowledge Builders Inc; City of Albany (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Knowledge Builders Inc is seeking an experienced Software Analyst to study the software domain, prepare requirements, and liaison between users and developers. The role emphasizes turning business needs into validated functional specs and artifacts.

The candidate will facilitate workshops, create detailed documentation, and ensure alignment across design, development, and testing teams.

Qualifications

• Experience translating user needs into software requirements and artifacts.
• Ability to create and maintain requirements documents and models.
• Experience facilitating requirement workshops and structured walkthroughs.

Responsibilities

• Collaborate with project manager and team to guide SDLC activities.
• Elicit, analyze, and validate business requirements for complex changes.
• Produce BRD, use cases, workflow diagrams, and mockups.
• Communicate user needs to developers and ensure traceability to tests.
• Create as-is and to-be business process flows and supporting software.

Skills

Software knowledge

Programming experience

Business knowledge

Problem solving

Interpersonal skills

Adaptability

Education

CBAP certification

Job description

Project/Program:

Patient Characteristic Suevey (PCS), Aid to Localities Financial System (ALFS Web), Human Resource Management Systems (HRMS) and other projects as assigned.

Job Description

Project/Program:

Patient Characteristic Suevey (PCS), Aid to Localities Financial System (ALFS Web), Human Resource Management Systems (HRMS) and other projects as assigned.

The web-based Patient Characteristic Survey (PCS) is a biennial survey conducted by the Office of Population Health and Evaluation unit of the office of Mental Health (OMH). The PCS collects demographic, Clinical and Service-related information for each person who receives public mental health services and all programs licensed or funded by the NYS OMH are required to complete the survey. The goal of this project is to update the 2027 questions and maintain existing application functionality. ALFS is a web-based OMH-developed application that allows the Office of Mental Health’s Bureau of Community Budget and Financial Management (CBFM) to develop a budget, allocate funds, disburse payments and ensure that funds are expended in compliance with existing laws, regulations and guidelines utilizing shared platforms wherever possible to enhance efficiency of OMH applications. ALFS interfaces with several other systems as listed in the Configuration Items section. Human Resource Management Systems (HRMS) legacy application AS-IS analysis.

Day-to-day Tasks

Specific tasks will include:

• Work closely with the project manager, technical team members and other project stakeholders to provide guidance throughout the System Development Life Cycle (SDLC).
• Work closely with Business Systems Analyst and the project team to identify and scope the stated business problem, provide guidance and recommend/execute approach to problem.
• Work as a liaison to stakeholders, software uses and Subject Matter Experts to elicit, analyze, communicate, validate and verify the requirements for complex changes to current business processes, policies and information systems and for the development of new business processes, policies and information systems.
• Conveys the demands of software users to the developers and requirements artifacts.
• Create as-is and to-be business process flows and supporting software to meet agency needs.
• Conduct requirements workshops and JAD sessions with agency subject matter experts as one of the many techniques to be used to elicit requirements.
• Create business requirements documents, context diagrams, business requirements document (BRD), system “as-is” and “to be” states, system specifications, use cases and workflow diagrams, report and screen mockups, swim lane diagrams, and prototypes.
• Ensure that artifacts required by ITS governance process and Secure Systems Development Lifecycle (SSDLC) are created and support the project scope.
• Manage requirements through the life of the contract using a requirements management plan and traceability to ensure coverage between the source of each requirement and the test case(s) it will be tested by.

Mandatory Qualifications

Software Analyst–

Studies the software application domain, prepares software requirements, and specification documents. Liaises between the software users and the software developers. Conveys the demands of software users to the developers. Skills include working knowledge of software technology; computer programming experience/expertise; general business knowledge; problem solving/reduction skills; interpersonal relation skills; flexibility and adaptability.

Expert

84+ months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.

Requested Qualifications

• 84 Months Experience eliciting then analyzing the stakeholder’s business needs using a variety of analysis techniques and converting those into verified and validated functional and non-functional requirements for development.
• 84 Months Experience in creating and maintaining software development artifacts for communication of requirements, including context diagrams, textual use cases, swim lane diagrams, report specifications, wireframes, user interface specifications, and non-functional requirements specifications.
• 84 Months Experience facilitating requirement workshops, JAD sessions and structured walkthroughs, conveyed and met.
• 72 Months Experience managing requirements throughout the Requirements Management Lifecycle, including creation and execution of a Requirements Management Plan, requirements traceability, establishing requirements baselines and managing requirements change control.
• 64 Months Experience creating test plans and test cases and working with users on User Acceptance Testing.
• 64 Months Experience working on Health Care billing systems.
• CBAP (Certified Business Analysis Professional) certification by the International Institute of Business Analysis (IIBA).

We provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.