HBITS-08-15014-Systems Analyst-Mid-Level

Knowledge Builders Inc; City of Albany (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

Knowledge Builders Inc. seeks an experienced Systems Analyst to support Medicaid MECM system development and testing. You will analyze requirements, design test plans, and assist help desk activities, ensuring gaps are identified and addressed during system changes.

This mid-level role involves coordinating across SMEs and policy teams, producing clear documentation, and driving quality assurance efforts. The position emphasizes collaboration with stakeholders, adherence to regulatory

Qualifications

• 36 months experience creating reports/analyses using Tableau, MS Access, COGNOS, Power BI or similar tools.
• 36 months of experience querying/analyzing data using PL/SQL, SQL, Python or similar tools.
• 18 months of experience in working with business and system stakeholders to create robust test plans/test cases for web applications.
• 18 months of working experience in creating, managing and executing functional and regression test scripts.
• 18 months of working experience in performing application testing based on written test scripts, documenting, tracking and communicating defects utilizing JSM/JIRA or similar tools.
• 18 months of working experience analyzing business requirements documents and working with technical and policy teams to identify gaps.
• 12 months help desk related experience including documenting, trouble shooting, and resolving reported software issues.
• Bachelor’s Degree or higher in Computer Science or related majors.

Responsibilities

• Review and assist in development of testing requirements and test plans.
• Create and implement user acceptance and regression testing for system changes and MECM implementation.
• Define user requirements.
• Create documentation to support projects and reflect organizational change.
• Research, propose, and test systems solutions to identify user and systems issues.
• Create ad hoc reports utilizing various databases to support analysis and reporting for internal and external customers.
• Assist in defining process improvement through the identification of policy, process and systems gaps.
• Provide written documentation as required using department forms and processes.
• Apply knowledge and experience of Medicaid regulations and program policy to system design and associated business processes.
• Coordinate project activities and the resolution of action items for multiple stakeholder groups.
• Facilitate meetings between SMEs, policy development staff, and business owners to ensure mutual understanding of requirements.

Skills

Test planning

Stakeholder collaboration

Requirements analysis

Bug tracking

Help desk support

Business process knowledge

Data interpretation

Education

Bachelor’s degree in Computer Science or related field

Tools

Tableau

MS Access

COGNOS

Power BI

PL/SQL

SQL

JSM/JIRA

Python

Job description

Project/Program:

Medicaid Eligibility and Client Management (MECM) system.

Job Description

Project/Program:

Medicaid Eligibility and Client Management (MECM) system.

This position will assist in the development and testing of the Medicaid Eligibility and Client Management (MECM) system, working with requirements, testing, and help desk service.

Day-to-day Tasks

Specific tasks will include:

• Review and assist in development of testing requirements and test plans.
• Create and implement user acceptance and regression testing for WMS System Changes and MECM implementation.
• Define user requirements.
• Create documentation to support projects and reflect organizational change.
• Research, propose, and test systems solutions to identify user and systems issues.
• Create ad hoc reports utilizing various databases to support analysis and reporting for internal and external customers.
• Assist in defining process improvement through the identification of policy, process and systems gaps.
• Provide written documentation as required using department forms and processes.
• Apply knowledge and experience of Medicaid regulations and program policy to system design and associated business processes.
• Coordinate project activities and the resolution of action items for multiple stakeholder groups.
• Facilitate meetings between SMEs, policy development staff, and business owners to ensure mutual understanding of requirements.

Mandatory Qualifications

Systems Analyst–

Specializes in analyzing, designing and implementing information systems. Assesses the suitability of information systems in terms of their intended outcomes and liaises with end users, software vendors and programmers in order to achieve these outcomes. Uses analysis and design techniques to solve business problems using information technology. Serves as change agent, who identifies the organizational improvements needed, designs systems to implement those changes and trains and motivates others to use the systems.

Mid-Level

36 - 60 months: Candidate is able to work independently, without assistance.

Requested Qualifications

• 36 months experience creating reports/analyses using Tableau, MS Access, COGNOS, Power BI or similar tools.
• 36 months of experience querying/analyzing data using PL/SQL, SQL, Python or similar tools.
• 18 months of experience in working with business and system stakeholders to create robust test plans/test cases for web applications.
• 18 months of working experience in creating, managing and executing functional and regression test scripts.
• 18 months of working experience in performing application testing based on written test scripts, documenting, tracking and communicating defects utilizing JSM/JIRA or similar tools.
• 18 months of working experience analyzing business requirements documents and working with technical and policy teams to identify gaps.
• 12 months help desk related experience including documenting, trouble shooting, and resolving reported software issues.
• Bachelor’s Degree or higher in Computer Science or related majors.

We provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.