Hawaiian Speaking Food And Beverage Host (Olelo):Full Time,29.15/Hour

Aulani, A Disney Resort And Spa; Hawaii; Vor Ort; USD 33.000 - 47.000; Vollzeit

Benefits dieser Stelle

Healthcare options for you and your 1+

Tuition paid upfront at networkSchools

Free lunch

Free parking

Free theme park admission

Zusammenfassung

Aulani, A Disney Resort And Spa in Hawaii is seeking a Host/Hostess to greet Guests, take orders, and deliver exceptional hospitality in English and Hawaiian. You will manage POS interactions, upsell items, and coordinate with the team to ensure a memorable guest experience.

Role requires strong communication, multitasking in a fast-paced environment, and flexibility across shifts including nights and holidays. The position offers full-time hours and a vibrant, outdoor resort setting.

Qualifikationen

• Excellent hospitality skills
• Ability to multi task in a fast paced environment
• Strong verbal communication skills
• Cash handling capabilities and ability to count back change
• Willing to work outdoors in varying weather
• Flexibility to work a variety of shifts including days, nights, weekends and holidays
• Ability to engage in conversational Hawaiian and English

Aufgaben

• Greet and interact with Guests to provide a magical experience
• Take guest orders, enter into POS, verify orders
• Suggest additional items and process payments
• Answer questions and provide event schedules and directions
• Ensure food presentation meets quality standards and sanitation guidelines
• Restock and clean work area; maintain cleanliness and safety

Jobbeschreibung

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: Healthcare options for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service.

Responsibilities

• Responsible for welcoming and interacting with all Guests
• Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest
• Suggests additional items as appropriate
• Receives and processes payment
• Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience
• May assemble orders and present to guests according to recipe guidelines
• Knowledge and understanding of safety and sanitation guidelines including temperature requirements
• Has good judgment of food quality and production, understands the impact of spoilage
• Responsible for maintaining work area-restocking and cleaning
• Ensures that food presentation is fresh and up to quality standards
• Replenishes food and other serving items as necessary
• Portions back-up items
• May ensure freezers are maintained at the appropriate temperature
• May require equipment operation, including working near equipment that generates heat

Basic Qualifications

• Must be able to engage in conversational Hawaiian and provide exceptional guest service in both Hawaiian and English.
• Must be at least 18 years old to be considered for this role
• Able to effectively work independently or as part of a team
• Should have cash handling capabilities and be able to count back proper change
• Excellent Hospitality skills
• Ability to multi task and work in a very fast paced environment
• Speed, accuracy and efficiency are required and ability to work well under pressure
• Demonstrated ability to own and resolve guest situations
• Receptive to special requests
• Enthusiastic about interacting and helping guests
• Able to make independent decisions for our guests
• Self-directed (can complete tasks with minimal supervision)
• Willing to follow instructions & take direction
• Flexible/adaptable
• Supportive of other cast working on your team
• Can complete repetitious tasks while maintaining quality
• Strong verbal communication skills
• Willing to work outdoors even in inclement weather
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
• Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations
• Must Meet state requirements to obtain Hawaii Liquor Commission Card

Preferred Qualifications

• Previous fine dining restaurant experience; understanding of full service environment, managing reservation waitlist
• Previous fine dining/table service experience preferred
• Previous Leadership experience of office management skills
• Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Additional Information

SCHEDULE AVAILABILTY

This position is Full-Time and must have full availability on any day and any shift.

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.

The pay rate for this role in Hawaii is $29.15 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.