Haunted Attractions Attendant

Hershey Entertainment & Resorts Company; Hershey (PA); On-site; USD 20,664 - 27,552; Part time

Job summary

Hershey Entertainment & Resorts Company is seeking attendants for Hersheypark. The role focuses on maintaining safety and providing excellent customer service in the haunted house attractions. Ideal candidates will be friendly and responsive to guests' needs while working in a variety of conditions.

Candidates must be at least 16 years of age and pass a drug test. Flexibility in scheduling is required, including weekends during peak seasons. Join us for a fun and rewarding experience!

Qualifications

• Must be 16 years of age or older.
• Must complete a pre-employment drug test.

Responsibilities

• Maintain safety in haunted house attractions and queues.
• Ensure guest movement and assist frightened guests.
• Provide excellent customer service to guests at Hersheypark.

Skills

Friendly attitude

Ability to handle stressful conditions

Effective verbal communication

Positive attitude

Ability to work in a team

Job description

Overview

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

Responsibilities

• Maintain safety by addressing safety concerns and enforcing rules in attraction queues, haunted house attractions, and scare zones*
• Ensure efficient and consistent guest movement throughout haunted house attractions. Assist guests who may become frightened or disoriented while inside the haunted house attraction by directing them to the closest exit*
• Assist in maintaining the overall safety of all guests, co-workers, and performers within the haunted house attraction*
• Assist supervisors, fellow attendants, and guests with standard operational procedures, including providing direction during emergency situations*
• Provide excellent customer service to the guests of Hersheypark by greeting guests and answering questions related to the attraction*
• Keep a safe and clean work area
• Perform other duties as assigned

Qualifications

• Must be 16 years of age or older on the date of applying
• This position is designated as Safety Sensitive and requires successful completion and passing of a pre-employment drug test.

Knowledge, Skills, and Abilities

• Must be friendly, upbeat, work well with other employees, and be able to interact with our guests in a fast-paced environment
• Must be able to handle stressful working conditions, and emergencies and accept a high degree of accountability
• Must have the ability to effectively communicate verbally, including delivering safety instructions/directions, verbal cues, and speaking clearly into radios
• Must have the ability to comprehend instructions (verbal, demonstrated, and/or written) and retain information
• Must have the ability to safeguard confidential information
• Must have the ability to look after company assets, including: radios, earpieces and assets
• Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines

Job Demands

• Must be able to work weekends throughout September and October and attend any associated training required for the position
• Must be able to work flexible hours and shifts, including afternoons and evenings
• Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather. Work varies between indoors and outdoors based on the assigned position
• Physical requirements include the ability to stand (for up to six hours at a time) and walk
• May be required to work in dark, tight spaces that have multiple different sensory elements, including lighting effects, loud noises, artificial scents, and fog elements.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer