Harley Parts Counter Associate – Training, Commission & Benefits

RideNow Group

Kennewick (WA)

On-site

USD 23,000 - 30,000

Full time

5 days ago
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Benefits offered by this job

Paid factory training
Mentorship from master techs
Relocation assistance
Employee Assistance Program (EAP)
Pet Discount Savings Plan
Generous employee discounts on parts,\
Disallowed? as separate item

Job summary

RideNow Harley-Davidson in Kennewick, WA is seeking a Harley Davidson Parts Counter Sales Associate to assist customers and technicians in identifying the correct parts, manage inventory data, and maintain organized displays. You will provide top-tier service in person and over the phone while handling stock and order updates.

Ideal candidates have 1+ year in parts retail, familiarity with CDK/Lightspeed or similar systems, and strong communication skills.

Qualifications

  • 1+ year experience in parts retail (dealership experience preferred).
  • Familiar with inventory systems and POS software preferred (CDK, Lightspeed, etc.).
  • Strong communication and problem-solving abilities.
  • Detail-oriented with a willingness to learn and grow.
  • Must be able to stand for extended periods of time.
  • Must be able to lift up to 50lbs.
  • Must be able to safely and efficiently move through the dealership premises—including indoor showrooms, vehicle lots, and service areas—while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.

Responsibilities

  • Assist customers and technicians in identifying the correct parts to meet their needs
  • Provide excellent customer service in person and over the phone
  • Accurately enter and manage customer and inventory information
  • Receive, stock, and organize incoming parts
  • Maintain clean, well-organized displays
  • Keep customers updated on orders and ensure satisfaction
  • Take on additional tasks as needed

Skills

Retail experience
Inventory systems
POS software
Communication
Problem-solving
Detail-oriented
Stand for long periods
Lift up to 50 lbs
Mobility in dealership
Bending and reaching

Tools

CDK
Lightspeed

Job description

RideNow Harley-Davidson in Kennewick, WA is seeking a Harley Davidson Parts Counter Sales Associate to assist customers and technicians in identifying the correct parts, manage inventory data, and maintain organized displays. You will provide top-tier service in person and over the phone while handling stock and order updates.

Ideal candidates have 1+ year in parts retail, familiarity with CDK/Lightspeed or similar systems, and strong communication skills.

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