Harley Parts Counter Associate – Training, Commission & Benefits

RideNow Group; Kennewick (WA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Paid factory training

Mentorship from master techs

Relocation assistance

Employee Assistance Program (EAP)

Pet Discount Savings Plan

Generous employee discounts on parts,\

Disallowed? as separate item

Job summary

RideNow Harley-Davidson in Kennewick, WA is seeking a Harley Davidson Parts Counter Sales Associate to assist customers and technicians in identifying the correct parts, manage inventory data, and maintain organized displays. You will provide top-tier service in person and over the phone while handling stock and order updates.

Ideal candidates have 1+ year in parts retail, familiarity with CDK/Lightspeed or similar systems, and strong communication skills.

Qualifications

• 1+ year experience in parts retail (dealership experience preferred).
• Familiar with inventory systems and POS software preferred (CDK, Lightspeed, etc.).
• Strong communication and problem-solving abilities.
• Detail-oriented with a willingness to learn and grow.
• Must be able to stand for extended periods of time.
• Must be able to lift up to 50lbs.
• Must be able to safely and efficiently move through the dealership premises—including indoor showrooms, vehicle lots, and service areas—while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.

Responsibilities

• Assist customers and technicians in identifying the correct parts to meet their needs
• Provide excellent customer service in person and over the phone
• Accurately enter and manage customer and inventory information
• Receive, stock, and organize incoming parts
• Maintain clean, well-organized displays
• Keep customers updated on orders and ensure satisfaction
• Take on additional tasks as needed

Skills

Retail experience

Inventory systems

POS software

Communication

Problem-solving

Detail-oriented

Stand for long periods

Lift up to 50 lbs

Mobility in dealership

Bending and reaching

Tools

CDK

Lightspeed

Job description

RideNow Harley-Davidson in Kennewick, WA is seeking a Harley Davidson Parts Counter Sales Associate to assist customers and technicians in identifying the correct parts, manage inventory data, and maintain organized displays. You will provide top-tier service in person and over the phone while handling stock and order updates.

Ideal candidates have 1+ year in parts retail, familiarity with CDK/Lightspeed or similar systems, and strong communication skills.