Parts Counter Associate - Dallas Harley-Davidson

ridenowpowersports; Garland (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Commission-based pay

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability insurance

Employee discounts

Job summary

Dallas Harley-Davidson in Garland, TX is hiring a Parts Counter Sales Associate to deliver top-tier service. You will assist customers and technicians in identifying parts, manage inventory information, and maintain organized displays.

The role requires strong communication, a willingness to learn, and the ability to lift up to 50 lbs while standing for long periods. We offer commission-based pay and benefits including medical, dental, and vision insurance, employee discounts, and a note that

Qualifications

• 1+ year experience in parts retail or dealership environment.
• Familiar with inventory systems and POS software (CDK, Lightspeed) preferred.

Responsibilities

• Assist customers and technicians in identifying the correct parts.
• Provide excellent customer service in person and over the phone.
• Accurately enter and manage customer and inventory information.
• Receive, stock, and organize incoming parts.
• Maintain clean, well-organized displays.
• Keep customers updated on orders and ensure satisfaction.
• Must be able to stand for extended periods and lift up to 50 lbs.

Skills

Customer service

Communication

Problem solving

Detail-oriented

Tools

CDK

Lightspeed

Job description

Dallas Harley-Davidson is looking for a Parts Counter Sales Associate who’s ready to deliver top-tier service.

What You’ll Do:

• Assist customers and technicians in identifying the correct parts to meet their needs
• Provide excellent customer service in person and over the phone
• Accurately enter and manage customer and inventory information
• Receive, stock, and organize incoming parts
• Maintain clean, well-organized displays
• Keep customers updated on orders and ensure satisfaction
• Take on additional tasks as needed

What We’re Looking For:

• 1+ year experience in parts retail (dealership experience preferred)
• Familiar with inventory systems and POS software preferred (CDK, Lightspeed, etc.)
• Strong communication and problem-solving abilities
• Detail-oriented with a willingness to learn and grow
• Must be able to stand for extended periods of time
• Must be able to lift up to 50lbs
• Must be able to safely and efficiently move through the dealership premises—including indoor showrooms, vehicle lots, and service areas—while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.
• Must be able to frequently bend, kneel, crouch, and reach to perform job duties.

What We Offer:

• Commission-based pay
• Medical, dental, and vision insurance
• Employer paid life and short-term disability insurance
• Employee discounts

Note: All applicants must pass pre-employment screening including background and MVR checks.

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