Hardware Verification / IT Asset Support Specialist (Contingent on Award)

CTR Management Group; Alexandria (VA); On-site; USD 47,000 - 55,000; Full time

Job summary

CTR Management Group is hiring for an IT asset management contract in Alexandria, VA. The role tracks 100,000+ IT assets for ~15,000 users using ServiceNow, barcode scanning and RFID. You will confirm asset locations on-site and fix records when discrepancies arise.

Position is on-site in Alexandria, with occasional work at nearby locations. Compensation includes hourly pay and benefits; background clearance is required for a Public Trust (Tier 2) and PIV card.

Qualifications

• 2+ years in IT asset management, inventory control, desktop support or property accountability.
• Experience with barcode or RFID scanners and a ticketing system (ServiceNow preferred).
• Strong attention to detail and comfort dealing with end users and supervisors.
• Able to lift 40 lbs and work on site between 8:00 a.m. and 6:00 p.m.

Responsibilities

• Scan assets and run monthly floor-by-floor physical inventories.
• Verify deployments, returns and office moves, and correct user, location and barcode data.
• Investigate missing or unverified assets and document each step in ServiceNow tickets.
• Apply and replace asset and location barcode labels as offices are built out or changed.
• Verify laptops returned by remote users and record hardware changes in the mobile scanning tool.
• Support annual asset attestation, surplus staging and audits.

Skills

IT asset management

Attention to detail

End user interaction

On-site work

Tools

ServiceNow

Barcode scanning

RFID scanning

Job description

Description

CTR Management Group (CTRMG) is hiring for an upcoming IT asset management contract with a federal agency in Alexandria, VA. The program tracks more than 100,000 IT assets for about 15,000 users using ServiceNow, barcode scanning and RFID. You'll be on the floor every day confirming that laptops, desktops, network devices and peripherals are where the records say they are, and fixing the records when they're not.

Location: Alexandria, VA (on-site), with occasional work at Lorton, VA, Frederick, MD and Springfield, VA

Type: Full-time, non-exempt · Pay: $34.00–$40.11 per hour plus benefits

Clearance: Must be able to pass a Public Trust (Tier 2) background investigation and obtain a PIV card

What you'll do

• Scan assets and run monthly floor-by-floor physical inventories
• Verify deployments, returns and office moves, and correct user, location and barcode data
• Investigate missing or unverified assets and document each step in ServiceNow tickets
• Apply and replace asset and location barcode labels as offices are built out or changed
• Verify laptops returned by remote users and record hardware changes in the mobile scanning tool
• Support annual asset attestation, surplus staging and audits

This position depends on contract award, which is expected in January 2027. CTR Management Group is an Equal Opportunity Employer and participates in E-Verify.

Requirements

What you need

• 2+ years in IT asset management, inventory control, desktop support or property accountability
• Experience with barcode or RFID scanners and a ticketing system (ServiceNow preferred)
• Strong attention to detail and comfort dealing with end users and supervisors
• Able to lift 40 lbs and work on site between 8:00 a.m. and 6:00 p.m.

Preferred

• CompTIA A+
• ITIL 4 Foundation
• Federal property or asset management experience