Hardware Troubleshooter, Production Support Engineer

Insight Global; Tucson (AZ); On-site; USD 75,000 - 110,000; Full time

Job summary

Insight Global is seeking a Production Support Electrical Engineer to resolve electrical and hardware issues affecting production. The engineer will assess failures, gather technical information, prioritize issues by urgency, and develop a path toward troubleshooting, correction, and final resolution.

You will collaborate with engineering, manufacturing, quality, suppliers, and other teams to communicate plans and drive each issue through completion, leveraging hands-on lab skills to diagnose

Qualifications

• 2 to 5 years of relevant electrical engineering experience.
• Bachelor’s degree in Electrical Engineering or an equivalent technical degree.
• Experience testing or debugging digital, analog, RF, and/or mixed-signal electronics.
• Experience troubleshooting complex circuit card assemblies and/or electromechanical systems.
• Hands-on experience using electronic lab equipment, including, Oscilloscopes, Logic analyzers, Function generators, Power supplies, or similar diagnostic and measurement equipment.
• Ability to read and interpret Electrical schematics, PCB layouts, and Bills of Materials.
• Ability to quickly assess hardware problems, identify missing information, determine available resources, and create a path toward troubleshooting and resolution.
• Ability to communicate troubleshooting plans, priorities, risks, and status updates to cross-functional teams.

Responsibilities

• Resolve electrical and hardware issues affecting production.
• Assess failures, gather the necessary technical information, and prioritize issues based on urgency.
• Develop a path toward troubleshooting, correction, and final resolution.
• Work across engineering, manufacturing, quality, suppliers, and other teams to communicate the plan and drive each issue through completion.

Skills

Electrical engineering experience

Electronics testing

Circuit card troubleshooting

Oscilloscopes

Logic analyzers

Function generators

Power supplies

Schematic reading

PCB layouts

BOM interpretation

Troubleshooting planning

Cross-functional communication

Education

Bachelor's degree in Electrical Engineering

Job description

Insight Global is seeking a Production Support Electrical Engineer to resolve electrical and hardware issues affecting production. The engineer will assess failures, gather technical information, prioritize issues by urgency, and develop a path toward troubleshooting, correction, and final resolution.

You will collaborate with engineering, manufacturing, quality, suppliers, and other teams to communicate plans and drive each issue through completion, leveraging hands-on lab skills to diagnose