Hardware TPS Engineer – Semiconductors & Field Support

Applied Materials, Inc.; Chandler (AZ); On-site; USD 96,000 - 132,000; Full time

Job summary

Applied Materials, Inc. is seeking a Hardware Technical Product Support (TPS) Engineer to provide hands-on support for advanced semiconductor manufacturing equipment.

The role emphasizes hardware troubleshooting, system performance, tool reliability, upgrades, and continuous improvement across engineering, field service, and manufacturing teams. The ideal candidate has hands-on experience with complex electromechanical systems and strong cross‑functional collaboration skills, with travel up to

Qualifications

• Hands-on experience troubleshooting, installing, or sustaining complex semiconductor equipment.
• Ability to read and interpret mechanical drawings, electrical schematics, system diagrams, and technical documentation.
• Strong communication skills across engineering, field service, manufacturing, and customer teams.

Responsibilities

• Provide technical product support for complex semiconductor manufacturing equipment and hardware.
• Troubleshoot and resolve complex equipment issues involving mechanical, electrical, vacuum, gas delivery, thermal, pneumatic, hydraulic, and related subsystems.
• Perform root‑cause analysis of recurring or difficult hardware problems and drive issues through resolution.
• Support installation, qualification, maintenance, repair, upgrades, and modification of semiconductor equipment.
• Analyze equipment performance and field issues to identify opportunities to improve system reliability, serviceability, and uptime.
• Partner with Systems Engineering, Product Development, Manufacturing, Field Service, and other technical teams to resolve hardware issues.
• Provide technical guidance and escalation support to field engineers working on complex equipment problems.
• Support new product introductions and the transition of new hardware technologies into customer environments.
• Develop and communicate technical solutions, troubleshooting guidance, corrective actions, and best practices.
• Work directly with customers and internal stakeholders to understand technical problems and drive timely resolution.
• Use equipment data, diagnostic tools, schematics, and engineering documentation to isolate failures and determine corrective actions.
• Provide field feedback to engineering teams to influence future hardware improvements and product designs.

Skills

Troubleshooting

Systematic analysis

Cross-functional teamwork

Reading schematics

Communication skills

Education

Bachelor's degree in Mechanical Engineering, Electrical Engineering, Materials Science, or related engineering discipline

Job description

Applied Materials, Inc. is seeking a Hardware Technical Product Support (TPS) Engineer to provide hands-on support for advanced semiconductor manufacturing equipment.

The role emphasizes hardware troubleshooting, system performance, tool reliability, upgrades, and continuous improvement across engineering, field service, and manufacturing teams. The ideal candidate has hands-on experience with complex electromechanical systems and strong cross‑functional collaboration skills, with travel up to