Semiconductor Hardware Technical Support Engineer

Applied Materials, Inc.; Hillsboro (AL); On-site; USD 96,000 - 132,000; Full time

Benefits offered by this job

Travel 50%

Job summary

Applied Materials, Inc. is seeking a hands-on Hardware Technical Product Support (TPS) Engineer to provide expert hardware troubleshooting and performance analysis for advanced semiconductor equipment.

The role focuses on resolving complex issues and driving continuous improvement across engineering, field service, and manufacturing teams. You will engage in installation, qualification, maintenance, and upgrades while supporting new product introductions and hardware innovations in customer

Qualifications

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Materials Science, or a related engineering discipline.
• Hands-on experience supporting, troubleshooting, installing, or sustaining complex semiconductor equipment.
• Demonstrated ability to systematically troubleshoot equipment and perform root-cause analysis.
• Ability to read and interpret mechanical drawings, electrical schematics, system diagrams, and technical documentation.
• Strong communication skills with the ability to work across engineering, field service, manufacturing, and customer teams.

Responsibilities

• Provide technical product support for complex semiconductor manufacturing equipment and hardware.
• Troubleshoot and resolve complex equipment issues involving mechanical, electrical, vacuum, gas delivery, thermal, pneumatic, hydraulic, and related subsystems.
• Perform root‑cause analysis of recurring or difficult hardware problems and drive issues through resolution.
• Support installation, qualification, maintenance, repair, upgrades, and modification of semiconductor equipment.
• Analyze equipment performance and field issues to identify opportunities to improve system reliability, serviceability, and uptime.
• Partner with Systems Engineering, Product Development, Manufacturing, Field Service, and other technical teams to resolve hardware issues.
• Provide technical guidance and escalation support to field engineers working on complex equipment problems.
• Support new product introductions and the transition of new hardware technologies into customer environments.
• Develop and communicate technical solutions, troubleshooting guidance, corrective actions, and best practices.
• Work directly with customers and internal stakeholders to understand technical problems and drive timely resolution.
• Use equipment data, diagnostic tools, schematics, and engineering documentation to isolate failures and determine corrective actions.
• Provide field feedback to engineering teams to influence future hardware improvements and product designs.

Skills

Troubleshooting

Root cause analysis

Cross-functional collaboration

Strong communication

Education

Bachelor’s degree in Mechanical/Electrical/Materials Science or related engineering

Tools

Mechanical drawings

Electrical schematics

System diagrams

Job description

Applied Materials, Inc. is seeking a hands-on Hardware Technical Product Support (TPS) Engineer to provide expert hardware troubleshooting and performance analysis for advanced semiconductor equipment.

The role focuses on resolving complex issues and driving continuous improvement across engineering, field service, and manufacturing teams. You will engage in installation, qualification, maintenance, and upgrades while supporting new product introductions and hardware innovations in customer