Hardware Technician, Level 2

Gladiatoremergence; Fort Meade (MD); Hybrid; USD 48,000 - 88,000; Full time

Job summary

Gladiatoremergence seeks a Level 2 Hardware Technician to provide system level support for POTS voicemail and VOIP deployments at Fort Meade, MD. Responsibilities include installation, testing, repair, and coordinating post-installation operations to ensure reliable communications infrastructure.

Qualifications require a High School/GED with 7 years of experience or an Associate's degree with 5 years, plus a TS/SCI + Full Scope Poly clearance at start.

Qualifications

• Minimum education and experience: High School/GED with seven years.
• Equivalent education and experience: Associate's degree with five years.

Responsibilities

• Provide system level support and maintenance for POTS voicemail and telephone units.
• Provision, configure, integrate, test, install, operate and repair VOIP phone systems.
• Assist in preparing engineering plans and site installation packages.
• Develop hardware installation schedules and mobilize installation teams.
• Prepare drawings documenting configuration changes and site tests.
• Coordinate post-installation operations and maintenance support.

Skills

POTS voicemail

VOIP systems

Video conferencing

System installation support

Education

High School/GED with 7 years exp

Associate's degree with 5 years exp

Tools

Cisco Call Manager

Job description

Hiring now GJB-0060 Fort Meade, MD TS/SCI + Full Scope Poly On-site $47,936 – $87,936

The Level 2 Hardware Technician shall possess the following capabilities:

• Provide system level support, to include configure, integrate, test, install, operate, troubleshoot, maintain and repair for Plain Old Telephone Systems (POTS) voicemail and telephone units Provision, configure, integrate, test, install, operate, troubleshoot, maintain, and repair (system level) enterprise VOIP phone systems including VOIP phone units, voicemail, and the Call Manager System Provision, configure, integrate, test, install, operate, troubleshoot, maintain, and repair (system level) Video Teleconferencing Equipment (Currently Cisco
• Assist in the preparation of engineering plans and site installation technical design packages
• Develop hardware installation schedules
• Mobilizes installation team
• Direct and leads preparation of drawings documenting configuration changes at each site
• Prepare site installation and test reports
• Coordinate post installation operations and maintenance support

Qualifications

Minimum education and experience level: High School/GED with seven (7) years of experience Equivalent education and experience: Associate's degree and five (5) years of experience

Clearance

TS/SCI + Full Scope Poly, required at start.