Hardware Technician Level 2 – VOIP/Video Install & Support

Gladiatoremergence; Fort Meade (MD); Hybrid; USD 48,000 - 88,000; Full time

Job summary

Gladiatoremergence seeks a Level 2 Hardware Technician to provide system level support for POTS voicemail and VOIP deployments at Fort Meade, MD. Responsibilities include installation, testing, repair, and coordinating post-installation operations to ensure reliable communications infrastructure.

Qualifications require a High School/GED with 7 years of experience or an Associate's degree with 5 years, plus a TS/SCI + Full Scope Poly clearance at start.

Qualifications

• Minimum education and experience: High School/GED with seven years.
• Equivalent education and experience: Associate's degree with five years.

Responsibilities

• Provide system level support and maintenance for POTS voicemail and telephone units.
• Provision, configure, integrate, test, install, operate and repair VOIP phone systems.
• Assist in preparing engineering plans and site installation packages.
• Develop hardware installation schedules and mobilize installation teams.
• Prepare drawings documenting configuration changes and site tests.
• Coordinate post-installation operations and maintenance support.

Skills

POTS voicemail

VOIP systems

Video conferencing

System installation support

Education

High School/GED with 7 years exp

Associate's degree with 5 years exp

Tools

Cisco Call Manager

Job description

Gladiatoremergence seeks a Level 2 Hardware Technician to provide system level support for POTS voicemail and VOIP deployments at Fort Meade, MD. Responsibilities include installation, testing, repair, and coordinating post-installation operations to ensure reliable communications infrastructure.

Qualifications require a High School/GED with 7 years of experience or an Associate's degree with 5 years, plus a TS/SCI + Full Scope Poly clearance at start.