Hardware Support Technician

DOXA

Reno (NV)

On-site

USD 28,000 - 33,000

Full time

11 days ago

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Benefits offered by this job

401(k) matching contributions

Dental/Vision insurance

Health insurance

Paid time off

Job summary

Odds On Promotions, an entity of DOXA, is hiring a detail-oriented IT Technician to support kiosk hardware operations in Reno, NV. The role focuses on ensuring product quality, functionality, and efficiency.

Requirements include strong attention to detail, ability to lift 75+ pounds, and comfort working in a warehouse/technical environment. 60-day probation applies. Full-time, Mon-Fri, $20–$24 per hour with benefits.

Qualifications

Strong attention to detail and problem-solving skills.
Ability to lift 75+ pounds.
Comfortable working in a warehouse/technical environment.
60-day probationary period applies.

Responsibilities

Unpack inbound equipment and inventory parts.
Set up, test, and clean kiosk equipment for full functionality.
Repair damaged hardware and reimage kiosks with clean OS.
Complete multi-point receiving checklists, including log retrieval and archiving.
Assist with packing outbound equipment.
Facilitate freight pickups.
Support new hardware builds.
Serve as backup warehouse assistant/forklift operator when required.

Skills

Attention to detail

Problem solving

Lifting heavy items

Warehouse environment

Probation period

Tools

Forklift operation

Job description

About Us

DOXA is an award-winning specialty insurance platform that acquires and develops niche-market insurance program administrators, underwriting companies, and distribution partners including MGAs, MGUs, brokers, and direct-to-consumer operators. We provide centralized sales, marketing, underwriting, and operational support that helps our companies unlock their full growth potential.

Description

With hundreds of custom specialty insurance programs and partnerships and more than 20,000 agent and broker relationships nationwide, DOXA’s rapid growth is reaching new heights.

Our rapid evolution means we can deliver on something most companies just talk about: building a workplace where talented professionals are drawn to the impact they can make. We offer competitive benefits and compensation, but what really differentiates us is our culture of empowerment and commitment to innovation in the specialty insurance space.

If you're an ambitious professional looking to evolve your career, we'd love to talk. Ready to join a community of experts redefining the specialty insurance space?

About The Role

Odds On Promotions, an entity of DOXA is hiring a detail-oriented, hands-on IT Technician to support kiosk hardware operations - ensuring product quality, functionality, and efficiency

Requirements

Responsibilities

Unpack inbound equipment and conduct a detailed inventory of received/missing parts.
Set up, test, and clean kiosk equipment to ensure full functionality.
Repair damaged hardware and reimage kiosks with a clean OS installation.
Complete multi-point receiving checklists, including log retrieval and archiving.
Assist with packing outbound equipment.
Facilitate freight pickups.
Support new hardware builds.
Serve as a backup warehouse assistant/forklift operator when required.

Requirements