Hardware Store Sales Associate

Mega Building Supply; New York (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Job summary

Mega Building Supply on the Upper West Side is seeking a capable hardware associate who can guide customers to the right fittings, fasteners, or tools. The role emphasizes product knowledge and a fast, accurate service approach for contractors and DIYers.

Ideal candidates will have at least 1 year in a hardware environment, with a preference for bilingual English/Spanish speakers and familiarity with plumbing, electrical, and hand/power tools.

Qualifications

• Must have 1+ year in a hardware store, building supply, or lumber yard.
• Preferred: bilingual English and Spanish.
• Preferred: familiarity with plumbing, electrical, fasteners, or hand/power tools.
• Preferred: experience serving contractors or building trade customers.

Responsibilities

• Help customers find the right product the first time.
• Build relationships with repeat contractor and trade customers.
• Support receiving, stocking, and floor merchandising.
• Keep the floor clean, organized, and well-signed.
• Assist with special orders and inventory lookups.

Skills

Customer service

Product knowledge

Stock merchandising

Floor signage

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Health insurance
• Paid time off

We're a busy independent building supply and hardware store on the Upper West Side serving contractors, building supers, and DIYers. We need someone who knows the product - not someone we have to train from scratch. If you can walk a customer straight to the right fitting, fastener, or tool, we want to talk.

What You’ll Do:

• Help customers find the right product the first time
• Build relationships with repeat contractor and trade customers
• Support receiving, stocking, and floor merchandising
• Keep the floor clean, organized, and well-signed
• Assist with special orders and inventory lookups

Experience:

• Required: 1+ years in a hardware store, building supply, or lumber yard
• Preferred: Bilingual - English and Spanish
• Preferred: Familiarity with plumbing, electrical, fasteners, or hand/power tools
• Preferred: Experience serving contractors or building trade customers

You’re the Right Fit If:

• Contractors and building supers feel comfortable asking you questions
• You can identify common hardware products by sight
• You’re comfortable on your feet all day
• You take pride in a well-run floor

What We Offer:

• Full-time, stable schedule with consistent hours
• Paid time off
• A hands-on, owner-operated store that's actively growing

Compensation: $20.00 - $25.00 per hour, based on experience