Hardware Sales Team Lead — Customer-First Service

Ganahl Lumber Company; Escondido (CA); On-site; USD 48,000 - 76,000; Full time

Job summary

Ganahl Lumber Company in Escondido, CA is seeking a Hardware Sales Supervisor to join our team. The role requires multitasking, strong customer focus, and problem solving to support our sales team and customer interactions.

The ideal candidate will demonstrate excellent communication, time management, and product knowledge across categories. A positive attitude and ability to work well with a team are essential for success in this fast-paced environment.

Qualifications

• 1-2 years proven experience in supporting client success
• Excellent written and verbal communication skills
• Ability to address complaints and issues with effective solutions and a positive attitude
• Passion for delighting customers with above and beyond service
• Excellent time-management and prioritization skills
• Familiarity with CRM system
• Excellent attendance
• Positive attitude
• Proficient with Accuterm, scheduling, ticket writing, credit memo, with some Word and Excel
• Well versed on cash register
• Product knowledge in multiple categories a plus
• Research of sales history
• Works well with team to accomplish common Goals
• Great communication skills both verbal and written

Responsibilities

• Support sales team and assist customers in Escondido.
• Multitask in a fast-paced environment while delivering high-quality service.
• Resolve customer issues and provide proactive solutions.
• Collaborate with team to achieve store goals.

Job description

Ganahl Lumber Company in Escondido, CA is seeking a Hardware Sales Supervisor to join our team. The role requires multitasking, strong customer focus, and problem solving to support our sales team and customer interactions.

The ideal candidate will demonstrate excellent communication, time management, and product knowledge across categories. A positive attitude and ability to work well with a team are essential for success in this fast-paced environment.