Hardware Sales Specialist

Ganahl Lumber; Corona (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

Ganahl Lumber in Corona, California is seeking a Hardware Sales Employee who will assist customers with their orders and provide exceptional service. This role requires the candidate to maintain knowledge of product inventory, compute costs, and process payments efficiently.

The ideal candidate will have a high school diploma and strong customer service abilities, along with the physical capability to lift 50 pounds. This position is crucial for ensuring customer satisfaction and adherence to store policies.

Qualifications

• Ability to operate cash registers and related equipment.
• Knowledge of company's products and services.
• Ability to lift/carry up to 50 pounds regularly.

Responsibilities

• Greets customers with respect and courtesy.
• Maintains up-to-date product inventory knowledge.
• Answers telephones and provides information to customers.

Skills

Ability to read and understand instructions

Basic mathematical skills

Customer service skills

Education

High school diploma or equivalent

Job description

Overview

The Hardware Sales Employee will receive orders, generally in person, for products and services. The position is required to describe available options, compute costs, accept payment, and provide excellent customer service.

Supervisory Responsibilities

• None

Primary Duties / Responsibilities

• Greets customers with respect and courtesy.
• Keeps up to date with the product inventory and its functionality.
• Asks questions and provides relevant information to customers, then lists down the orders they might purchase, thereby providing excellent customer service.
• Advise customers on use and care of merchandise.
• Answers telephones to provide information and receive orders.
• Recommends and provides advice on a wide variety of products and services.
• Maintains proficiency in all organizational safe working policies and practices.
• Performs other related duties as assigned.
• Adheres to company policies and work requirements.

Required Skills / Abilities

• The ability to read, write, understand, and relay written and verbal instructions.
• Ability to operate available equipment, such as cash registers, calculators, or scanners.
• Basic mathematical skills, as needed to make change and give refunds.
• Knowledgeable about company’s products and services, and customer-related policies.

Education and Experience

• High school diploma or equivalent.
• Successful completion of on-the-job training.
• Six months of related experience preferred.

Physical Requirements

• Requires prolonged periods of standing and working on cash register or related equipment.
• Must be in adequate physical condition to perform mental, physical, and manual dexterity requirements, hand/grip strength, depth perception, and other attributes that enable the employee to perform the job safely according to all Company, Local, State, and Federal regulations.
• Ability to lift/carry up to 50 pounds regularly.
• Ability to push/pull up to 50 pounds regularly.
• Must wear prescribed personal protective equipment when handling material or operating equipment.

Other Requirements

• Must be able to successfully pass pre-employment and required drug screens as requested.
• Must be able to successfully pass a Physical Capacity Assessment as requested.