Hardware Safety & Risk Operations Architect

OpenAI; United States; Hybrid; USD 140,000 - 190,000; Full time

Job summary

OpenAI in San Francisco, CA is seeking a Device Safety Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This senior individual-contributor role turns emerging product risks and incomplete requirements into practical workflows, launch plans, and durable systems.

You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned

Responsibilities

• Build the end-to-end safety and risk operating model for new consumer hardware, from early requirements through launch and early-life operations.
• Define incident taxonomies, severity levels, decision rights, escalation criteria, response pathways, and closure standards.
• Develop operational playbooks for product-safety incidents, critical escalations, safety advisories, corrective actions, and other high-risk events.
• Design workflows for regulated and privacy-sensitive cases, including restricted handling,

Job description

OpenAI in San Francisco, CA is seeking a Device Safety Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This senior individual-contributor role turns emerging product risks and incomplete requirements into practical workflows, launch plans, and durable systems.

You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned