Hardware Reliability Lab Lead — Root Cause Analysis

SpaceX; Bastrop (TX); On-site; USD 100,000 - 140,000; Full time

Job summary

SpaceX is seeking a Supervisor for Hardware Reliability (Starlink) in Bastrop, TX. You will lead a team of reliability technicians to root cause production failures on Starlink hardware, owning the day-to-day lab operations and driving sustained improvements in yield and reliability.

You will mentor technicians, work with manufacturing and design teams using data-driven analysis, and define metrics to measure progress against program goals.

Qualifications

• 3+ years of quality or reliability experience in a manufacturing environment.
• Experience performing root cause analysis on electrical systems and PCBAs.

Responsibilities

• Lead, mentor, and develop a team of reliability technicians and specialists performing root cause analysis on electrical systems and PCBAs.
• Drive root cause findings into actionable improvements with manufacturing and design teams to reduce failure rates and improve yield.
• Own day-to-day operations of the production root cause lab, including technician scheduling, equipment maintenance, lab organization (5S), and resource planning.
• Develop and implement new processes and tools that improve the team’s ability to efficiently and accurately root cause electrical failures.
• Establish clear priorities across multiple shifts and ensure timely communication of findings and recommendations to production stakeholders.
• Define and track team performance metrics and key indicators, holding the team accountable to measurable outcomes.
• Identify development opportunities for team members that align with both individual growth and Starlink program goals.

Skills

Root cause analysis

Quality assurance

Team mentoring

Cross-functional collaboration

Education

Bachelor’s degree in electrical, mechanical, manufacturing, aerospace engineering, or related technical field

Tools

ISO 9001

Job description

SpaceX is seeking a Supervisor for Hardware Reliability (Starlink) in Bastrop, TX. You will lead a team of reliability technicians to root cause production failures on Starlink hardware, owning the day-to-day lab operations and driving sustained improvements in yield and reliability.

You will mentor technicians, work with manufacturing and design teams using data-driven analysis, and define metrics to measure progress against program goals.