Program Manager I - Consumer Hardware Operations
Location: Sunnyvale, CA (Onsite)
Duration: 12-month contract, with potential extension
Pay Rate: $53-$60/hour on W2
Work Arrangement: Onsite
About the Opportunity
We are seeking a detail-oriented Program Manager I to support sustaining product operations for innovative consumer hardware products, including AR/VR devices and smart glasses. This role focuses on operational reporting, purchase order management, data analysis, and cross-functional coordination to ensure smooth ongoing product operations.
The ideal candidate has experience in consumer hardware, manufacturing, supply chain, or product operations and is comfortable managing multiple priorities in a fast-paced environment.
Key Responsibilities
- Coordinate projects and operational activities, tracking milestones, deliverables, dependencies, and action items.
- Consolidate KPIs, analyze operational data, maintain trackers, and prepare reports and presentations for leadership.
- Build and maintain advanced Excel and Google Sheets models to support reporting and operational analysis.
- Create, track, audit, and reconcile purchase orders (POs).
- Maintain internal systems, operational documentation, notifications, and incident-management tools.
- Coordinate meetings, document discussions, distribute meeting minutes, and follow up on outstanding action items.
- Collaborate with manufacturing operations, finance, commodity business managers, and cross-functional stakeholders.
- Support sustaining product operations, including tracking product-quality issues, rework, and change-control activities.
- Identify process gaps, resolve operational blockers, and communicate priorities and risks clearly.
Required Qualifications
- At least 2 years of experience in consumer hardware, operations, manufacturing, supply chain, or a closely related field.
- Strong data analysis, reporting, and advanced Excel skills.
- Experience with Google Sheets and Microsoft Office tools.
- Strong program coordination, organizational, and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to manage competing priorities, work independently, and operate effectively in a fast-paced environment.
- Bachelor's degree in Business Administration or a related field, or equivalent qualifying education as applicable to the role.
Preferred Qualifications
- Experience in consumer electronics, wearables, AR/VR, or hardware product operations.
- Experience with procurement, purchase orders, vendor coordination, or supply chain operations.
- Familiarity with Jira, Teamcenter, and task-management tools.
- Experience preparing executive presentations, KPI dashboards, and operational reports.
- Previous experience at a technology or consumer hardware company.