Hardware Hero: Customer Service & Sales

Workstream; Fulshear (TX); On-site; USD 24,000 - 30,000; Full time

Job summary

Fulshear Ace Hardware is seeking a friendly Customer Service Sales Associate to welcome customers and assist with their projects. Training is provided, and a strong customer-service focus is essential.

Ideal candidates enjoy a fast-paced environment, work well with others, and can handle weekend and evening shifts as needed. This position emphasizes community service and helping neighbors with their hardware needs.

Qualifications

• Retail experience with strong customer service is preferred.
• Exceptional customer service and a culture of customer focus.
• Maintain high ethical conduct and integrity.
• Keeps commitments and treats others with respect.
• Works well in a team and builds relationships.
• Can work around various environmental conditions and physical tasks.
• Regular and prompt attendance is required.
• Ability to lift 60 lbs and stand for 6–8 hours daily.
• Flexible nights, days, weekends, and holidays are required.
• Bilingual Spanish is a plus but not required.

Responsibilities

• Greet and assist customers, helping them find products and questions.
• Provide friendly, knowledgeable service and up-sell when appropriate.
• Train on hardware knowledge and store processes from day one.
• Support teammates and maintain clean, organized displays.

Skills

Retail experience

Customer service

Team player

Integrity

Respectful communication

Attendance reliability

Physical stamina

Flexible schedule

Bilingual (Spanish)

Job description

Fulshear Ace Hardware is seeking a friendly Customer Service Sales Associate to welcome customers and assist with their projects. Training is provided, and a strong customer-service focus is essential.

Ideal candidates enjoy a fast-paced environment, work well with others, and can handle weekend and evening shifts as needed. This position emphasizes community service and helping neighbors with their hardware needs.