Part Time Customer Service Sales Associate

Workstream; Fulshear (TX); On-site; USD 24,000 - 30,000; Full time

Job summary

Fulshear Ace Hardware is seeking a friendly Customer Service Sales Associate to welcome customers and assist with their projects. Training is provided, and a strong customer-service focus is essential.

Ideal candidates enjoy a fast-paced environment, work well with others, and can handle weekend and evening shifts as needed. This position emphasizes community service and helping neighbors with their hardware needs.

Qualifications

• Retail experience with strong customer service is preferred.
• Exceptional customer service and a culture of customer focus.
• Maintain high ethical conduct and integrity.
• Keeps commitments and treats others with respect.
• Works well in a team and builds relationships.
• Can work around various environmental conditions and physical tasks.
• Regular and prompt attendance is required.
• Ability to lift 60 lbs and stand for 6–8 hours daily.
• Flexible nights, days, weekends, and holidays are required.
• Bilingual Spanish is a plus but not required.

Responsibilities

• Greet and assist customers, helping them find products and questions.
• Provide friendly, knowledgeable service and up-sell when appropriate.
• Train on hardware knowledge and store processes from day one.
• Support teammates and maintain clean, organized displays.

Skills

Retail experience

Customer service

Team player

Integrity

Respectful communication

Attendance reliability

Physical stamina

Flexible schedule

Bilingual (Spanish)

Job description

We are seeking a candidate who can begin working in May and who has open availability including weekday mornings and weekends after August. Who is outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware

experience and experience as a "do-it-yourselfer" is a plus but not a requirement as we provide extensive training.

At Fulshear Ace Hardware, we’re independently owned and operated so helping our community is our number one priority.

Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun

environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!

Fulshear Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a

future, a purpose, and a community with us.

Required Knowledge Skills and Abilities

• Retail experience with a focus on a high-level of customer service is preferred.
• Exceptional customer service skills & the ability to help build a customer focused culture.
• Integrity: Maintains a high standard of ethical conduct.
• Keeps commitments, treats others with respect.
• Shows respect for team members, builds relationships.
• Ability to work as part of a team and interact with customers of various socioeconomic levels, persons in differing company roles, vendors, guests and ACE corporate representatives.
• Ability to complete tasks that require subjection to environmental conditions. Stooping, reaching, keyboarding, grasping, talking, hearing, and repetitive motion are all essential functions of the Customer Service Sales Associate position.
• A continuous pattern of regular and prompt attendance is required.
• Must be able to exert 60 lbs of force to move items and be on your feet 6-8 hours per day.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Bilingual (Spanish) verbal and written communication are a plus, but not required.

Job responsibilities may change based on the needs of the business.

Work/life balance:

This position is with a team that respects your life outside of work. We believe in earning your trust through clear

communication. We schedule in advance, working with you so you can plan.

Learn and grow with us:

• Are you a hardware hero? Bring your knowledge and we’ll teach you something new.
• Have a helpful attitude? We’ll train you on hardware know-how that builds life skills.
• We train you from day one and the opportunities don’t stop there.

What to expect:

• You’ll work directly with customers welcoming them, answer their questions and helping them find everything necessary to complete their project in one trip.
• We will train you to help you be successful.
• Like working in a fast-paced and fun environment? We are high energy so time will fly.
• Fulshear Ace Hardware retains the right to change or assign other duties to this position.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.