Hardware Field Technician-Tier II

SMARTECH-CSI.com; Tyler (TX); On-site; USD 52,000 - 62,000; Full time

Job summary

SMARTECH-CSI.com is hiring an experienced Computer Hardware Technician to service clients in Tyler, TX, and surrounding areas. The role begins with daily queue management and at-home coordination, followed by component pickup and on-site client visits within a 100-mile radius.

Ideal candidates will have proven hardware repair experience on servers and high-end storage, pass required certifications quickly, and bring their own tools with ESD protection.

Qualifications

• Must pass required certifications within 3 days of hire.
• Proven laptop/desktop/server hardware repair experience.
• Strong time management skills for travel and on-site visits.

Responsibilities

• Start the day working from home and manage the service queue.
• Travel to client locations within a 100-mile radius from the parts pick-up location to perform repairs.

Skills

Time management

Hardware repair

Education

Server/Storage certifications

Tools

Tools for hardware repair

ESD protection gear

Job description

We are currently hiring an experienced Computer Hardware Technician to serve clients in Tyler and the surrounding areas. We are looking for an immediate hire.

What We Offer:

This role is ideal for technicians who prefer focusing strictly on hardware components-specifically Servers, and High-End Storage Systems-at times within a 4 hr time frame.

Our clients include both home and business users.

The Role:

Successful candidates start their workday at home, managing their service queue and contacting clients. They then pick up components and travel to client locations, generally covering a 100-mile radius from the parts pick-up location.

Job Expectations and Requirements:

• Complete and pass required Client Certifications within 3 days of hire.
• Complete Server and High-End Storage certifications within the timeline set upon hiring.
• Demonstrate strong time management skills for managing travel and on-site repair visits.
• Possess proven Laptop/Desktop/Server hardware repair experience.
• Must provide your own tools and ESD protection.
• Must use a computer or mobile device to receive and manage repair requests.

Basic Qualifications:

• Must be legally authorized to work in the United States.
• Must have a valid driver's license and reliable vehicle.
• Must pass required certifications.
• Proven computer hardware repair experience is essential.