Hardware Field Technician-Tier II

SMARTECH-CSI.com; Pearl (MS); Hybrid; USD 42,000 - 55,000; Full time

Job summary

SMARTECH-CSI.com in Jackson, MS is hiring an experienced Computer Hardware Technician to serve clients in the Jackson area and surrounding communities. This is an immediate hire focused on hardware components, including servers and high-end storage systems.

Candidates will start from home, manage a service queue, pick up parts, and travel to client sites within roughly a 100-mile radius. On-site repairs require own tools and ESD protection, with certifications due within days of hire.

Qualifications

• Legally authorized to work in the United States.
• Valid driver’s license and reliable vehicle.
• Must pass required certifications within timelines.
• Proven computer hardware repair experience on laptops, desktops, and servers.

Responsibilities

• Start day at home, managing service queue and contacting clients.
• Pickup components and travel to client locations.
• Repair on-site within a 100-mile radius of pickup location.

Skills

Hardware repair

On-site service

Time management

ESD protection

Laptop/Desktop/Server repair

Driver's license

Education

Server & Storage certifications

Tools

Diagnostics tools

Job description

We are currently hiring an experienced Computer Hardware Technician to serve clients in the Jackson and the surrounding areas. We are looking for an immediate hire.

What We Offer:

This role is ideal for technicians who prefer focusing strictly on hardware components-specifically Servers, and High-End Storage Systems-at times within a 4 hr time frame.

Our clients include both home and business users.

The Role:

Successful candidates start their workday at home, managing their service queue and contacting clients. They then pick up components and travel to client locations, generally covering a 100-mile radius from the parts pick-up location.

Job Expectations and Requirements:

• Complete and pass required Client Certifications within 3 days of hire.
• Complete Server and High-End Storage certifications within the timeline set upon hiring.
• Demonstrate strong time management skills for managing travel and on-site repair visits.
• Possess proven Laptop/Desktop/Server hardware repair experience.
• Must provide your own tools and ESD protection.
• Must use a computer or mobile device to receive and manage repair requests.

Basic Qualifications:

• Must be legally authorized to work in the United States.
• Must have a valid driver's license and reliable vehicle.
• Must pass required certifications.
• Proven computer hardware repair experience is essential.