Hardside Sales

D&B Supply LLC; Boise (ID); On-site; USD 17,000 - 25,000; Full time

Job summary

D&B Supply LLC in Boise, Idaho seeks a friendly retail associate to help customers on the sales floor. You will sell merchandise, share product knowledge, and guide shoppers to the right items, including horse products and tack.

The role requires standing for long periods, lifting up to 75 pounds, and collaborating with team members to keep shelves stocked and merchandise organized. Prior retail experience is valued.

Qualifications

• Proven knowledge and experience with horses and tack.
• Knowledge of retail floor sales techniques.
• Ability to lift up to 75 pounds.

Responsibilities

• Sell merchandise and advise customers on price and features.
• Provide product knowledge and recommend accessories.
• Assist customers in ordering or special merchandise.
• Receive and stock merchandise according to policies.
• Answer phones and handle customer inquiries.
• Maintain floor appearance and manage inventory cycles.
• Move merchandise using hand tools and equipment as needed.

Skills

Horse knowledge

Retail sales

Teamwork

Heavy lifting

Education

High School Diploma or GED

Job description

Description

Provide direct customer service and support by selling merchandise on the sales floor and assisting in customer carry-outs, stocking and restocking of merchandise. This position specializes in the areas of automotive, electrical, plumbing, housewares, power equipment, ag; anything non-clothing related.

Essential Functions/Duties:

• Sell merchandise and advise customers on merchandise price and features.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Advise and assist customers in ordering specialized merchandise as needed.
• Provide assistance in receiving and display merchandise in accordance with specific established policies, procedures and standards.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of merchandise.
• Prepare and participate with inventory cycle activities.
• Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet-jack, dolly, and/or operation of forklifts or other vehicles.
• Other duties as assigned by management, related to customer service, merchandising and handling of products.

Requirements

Required Skills/Experience: Must have proven knowledge and experience with horses and tack. Must have knowledge of retail floor sales techniques. Ability to understand and follow specific instructions and procedures. Ability to sort, check, count, and verify numbers. Ability to resolve difficult or stressful customer service issues. Ability to work as part of a team. Exposure to visual merchandising and product placement techniques is desired.

Required Education/Certification: High School Diploma or GED is preferred, not required.

Other Requirements: Must be able to work majority of shift standing and be able to lift up to 75 pounds to move merchandise and physically participate in resets, remodels and reconstruction projects.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.