Hardgoods Sales - Commission + Free Ski Pass

Christy Sports; Tacoma (WA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Free Ski Pass

Employee Discounts

Career Growth

Team Culture

Job summary

Sturtevant's is seeking a Hardgoods Sales Associate to help guests find the right skis, snowboards, boots, and bindings, using your product knowledge and people skills to ensure confidence and enthusiasm on the mountain.

You’ll provide personalized bootfitting, stay updated on gear trends, and keep displays welcoming. The role caters to both beginners and experts in a vibrant, customer-focused environment.

Qualifications

• Strong English fluency in written and spoken form.
• Experience delivering high-level customer service in a retail environment.
• Ability to meet sales goals and provide product recommendations.

Responsibilities

• Welcome guests and guide them to skis, snowboards, boots, and bindings.
• Provide personalized bootfitting for comfort and adventure readiness.
• Share knowledge of gear and industry trends with guests.
• Keep the shop environment clean, warm, and inviting with displays.
• Create memorable experiences for beginners and experts alike.
• Collaborate with the team to keep the shop running smoothly.

Skills

Strong English fluency

Customer service

Sales

Ski/snowboard knowledge

Physical fitness

Tools

POS system familiarity

Job description

About Us

The Sturtevant's experience is all about knowledge and premium service. It starts when you log on or walk into one of our stores and continues long after your purchase has been made. In recent years Sturtevant’s has been recognized as the best tennis retailer in the country by Tennis Industry Magazine and the National Gold Medal Ski and Snowboard shop by Ski Magazine. (We are pretty proud of that!) The knowledge you experience is a direct result of our staff’s commitment to our sports, whether it is waiting for that first chair on a powder day, countless hours on the court or early mornings behind the boat. From our owners to each employee, the passion of each of these sports runs deep.

About Us

The Sturtevant's experience is all about knowledge and premium service. It starts when you log on or walk into one of our stores and continues long after your purchase has been made. In recent years Sturtevant’s has been recognized as the best tennis retailer in the country by Tennis Industry Magazine and the National Gold Medal Ski and Snowboard shop by Ski Magazine. (We are pretty proud of that!) The knowledge you experience is a direct result of our staff’s commitment to our sports, whether it is waiting for that first chair on a powder day, countless hours on the court or early mornings behind the boat. From our owners to each employee, the passion of each of these sports runs deep.

Share the stoke for our Values.

We are welcoming

We meet people where they are without judgement. Whether they're seasoned veterans, first-timers, locals, or vacationers, they trust us to set them up for success with quality equipment and great service.

We are ambassadors of lifestyle

We love what makes the mountain lifestyle special: the people, the environment, and the communities. We want our guests to discover and love the mountain lifestyle as much as we do.

We are rooted in experience

By keeping the history of our roots alive, we maintain the quality service, authenticity, and expertise that our guests value and what made us special in the first place.

We are one team

We make our company a great place to work by collaborating, problem-solving, being accountable, and recognizing our accomplishments. We are each unique contributors to a greater whole.

We are always evolving

Our customer* expectations continue to evolve. To meet their needs, we must evolve to stay relevant. We embrace change and always look for the next evolution of what we can do. *Internal & External

Summary Description

As a Hardgoods Sales Associate, you’ll help every guest—whether they’re stepping into ski boots for the first time or chasing their next expert line—find the right skis, snowboards, boots, and bindings to match their needs and goals. With your product knowledge, people skills, and passion for the outdoors, you’ll deliver welcoming, personalized service that ensures each guest leaves feeling confident, supported, and excited for their time on the mountain.

What You’ll Be Doing (Besides Planning Your Next Powder Day):

• Welcome guests like fellow mountain enthusiasts, guiding them to the right skis, snowboards, boots, and bindings with confidence and care.
• Provide personalized bootfitting so every person leaves feeling comfortable, supported, and ready for adventure.
• Share your stoke and knowledge of the latest gear, keeping up with industry trends and passing that excitement on to guests.
• Keep the shop vibe warm and inviting with clean, well-curated displays.
• Create memorable experiences for beginners finding their first setup and experts chasing their next big line alike.
• Be part of a team that has each other’s backs—pitching in wherever needed to keep the energy high and the shop running smoothly.
• Other duties as assigned.

What Makes You a Fit

• You’re outgoing, friendly, and can talk ski or board shop all day.
• You love to ski or snowboard (or are eager to learn).
• Flexible with your schedule — holidays, weekends, split shifts? No problem if it means more turns on the mountain.
• You’re good on your feet (literally — standing for hours is no big deal) and can lift up to 25 lbs.
• Basic computer skills for processing transactions and documentation
• Strong English fluency (written and verbal)

Why Choose Sturtevant's?

The Adventure Lifestyle Package

• Free Employee Ski Pass – Your gateway to unlimited mountain access
• Incredible Discounts: Extensive employee discounts on ski gear, retail, and outdoor industry products
• Professional Growth: Ongoing training, certification opportunities, and career advancement paths
• Amazing Team Culture: Work alongside fellow outdoor enthusiasts who share your passion

Comprehensive Benefits

* (for Year-Round Full-Time Employees):

• Medical, Dental, and Vision insurance
• Employer-paid Basic Life Insurance and AD&D
• 401(k) with company match
• Paid Time Off and Sick Time
• Paid Parental Leave
• Short-Term and Long-Term Disability

Budgeted range starts at: $19-$20/hour + Commission. Actual pay will be adjusted based on experience.

Equal Opportunity Employer

Sturtevant's is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Accommodation is available upon request during the application process.