Softgoods Sales - Commission + Free Ski Pass

Sturtevant's; Tacoma (WA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free Employee Ski Pass

Employee Discounts

Professional Growth

Job summary

Sturtevant's is hiring a Softgoods Sales Associate to deliver knowledgeable, premium service and help guests look good, perform better, and feel confident on the mountain. You will combine passion for skiing with product expertise to drive sales and maintain our gear collection.

Join a team that values outdoor enthusiasts, offers a free ski pass, employee discounts, and growth opportunities while providing a positive guest experience and professional development.

Qualifications

• Excellent customer service in a retail environment.
• Interest in skiing or snowboarding and mountain lifestyle.
• Strong communication and math skills for processing transactions.

Responsibilities

• Greet guests with energy and enthusiasm to create a fun shopping experience.
• Understand customer style and needs through genuine conversations.
• Share knowledge about features, fit, and mountain performance of products.
• Close sales while building authentic relationships that encourage repeat visits.
• Suggest complementary products and services to enhance adventures.
• Operate point-of-sale systems smoothly and efficiently.
• Create eye-catching displays of latest gear.
• Restock and organize the softgoods collection and manage inventory.

Skills

Customer service

Product knowledge

English fluency

Cash handling

POS systems

Tools

POS systems

Job description

Current job opportunities are posted here as they become available.

Softgoods Sales - Commission + Free Ski Pass

The Sturtevant's experience is all about knowledge and premium service. It starts when you log on or walk into one of our stores and continues long after your purchase has been made. In recent years Sturtevant’s has been recognized as the best tennis retailer in the country by Tennis Industry Magazine and the National Gold Medal Ski and Snowboard shop by Ski Magazine. (We are pretty proud of that!) The knowledge you experience is a direct result of our staff’s commitment to our sports, whether it is waiting for that first chair on a powder day, countless hours on the court or early mornings behind the boat. From our owners to each employee, the passion of each of these sports runs deep.

Share the stoke for our Values.

We are welcoming - We meet people where they are without judgement. Whether they're seasoned veterans, first-timers, locals, or vacationers, they trust us to set them up for success with quality equipment and great service.

We are ambassadors of lifestyle - We love what makes the mountain lifestyle special: the people, the environment, and the communities. We want our guests to discover and love the mountain lifestyle as much as we do.

We are rooted in experience - By keeping the history of our roots alive, we maintain the quality service, authenticity, and expertise that our guests value and what made us special in the first place.

We are one team - We make our company a great place to work by collaborating, problem-solving, being accountable, and recognizing our accomplishments. We are each unique contributors to a greater whole.

We are always evolving - Our customer* expectations continue to evolve. To meet their needs, we must evolve to stay relevant. We embrace change and always look for the next evolution of what we can do. *Internal - External

Summary Description

As a Softgoods Sales Associate, you'll be the style and technical functional expert who helps guests look good, perform better and feel confident on the mountain. You'll bring your passion for skiing or snowboarding, your eye for fashion, your technical knowledge and your love of helping people to deliver exceptional guest experiences while driving sales and managing our gear collection.

What You'll Be Doing (Besides Eyeing That New Jacket):

• Welcome guests with energy and enthusiasm, creating a fun and engaging shopping experience
• Connect with customers through genuine conversations to understand their style, needs, and mountain or après goals
• Showcase your product expertise by sharing knowledge about technical features, fit, and mountain performance
• Close sales with confidence while building authentic relationships that keep guests coming back
• Elevate the experience by suggesting complementary products and services that enhance their mountain adventures
• Master point-of-sale systems to process transactions smoothly and efficiently
• Create eye-catching displays that showcase our latest gear and inspire customers
• Manage inventory by restocking, organizing, and maintaining our softgoods collection
• Other duties as assigned

What Makes You a Fit:

• You're outgoing, friendly, and love talking gear and mountain style all day
• You love to ski or snowboard (or are eager to learn).
• Flexible with your schedule - holidays, weekends, split shifts? No problem if it means more turns on the mountain.
• You’re good on your feet (literally - standing for hours is no big deal) and can lift up to 25 lbs.
• Basic computer skills for processing transactions and documentation
• Strong English fluency (written and verbal)

Why Choose Sturtevant's?

The Adventure Lifestyle Package

• Free Employee Ski Pass - Your gateway to unlimited mountain access
• Incredible Discounts: Extensive employee discounts on ski gear, retail, and outdoor industry products
• Professional Growth: Ongoing training, certification opportunities, and career advancement paths
• Amazing Team Culture: Work alongside fellow outdoor enthusiasts who share your passion
• Medical, Dental, and Vision insurance
• Employer-paid Basic Life Insurance and AD&D
• 401(k) with company match
• Paid Time Off and Sick Time
• Short-Term and Long-Term Disability

The range is: $18-$20 /hour + Commission. Actual pay will be adjusted based on experience.

Equal Opportunity Employer Sturtevant's is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Accommodation is available upon request during the application process.